Theresa West
Theresa West at Glenn Polk Chevrolet Buick GMC of Gainesville

Theresa West

Service Consultant

Glenn Polk Chevrolet Buick GMC of Gainesville

1608 US-82
Gainesville, TX 76240

Contact Me
4.7
27 Reviews

I grew up in North Texas and Southern Oklahoma and have been around the car business my whole life. After graduating high school, I started working at Glenn Polk Auto Group while studying accounting and business management. I'm passionate about customer satisfaction and always working to grow—both professionally and spiritually.

Dealership Experience

4 yrs, 11 mos

Industry Experience

4 yrs, 11 mos

4.7

27 Reviews

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27 Reviews of Theresa West

December 06, 2025

Dealership Rating
Employee Rating

They are the nicest people . When I go there for my oil changes they always get me right in on time. They are friendly but professional. I have traded with them several times ver More

by Marleen
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2025

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Marleen. I really appreciate you sharing this. It means a lot to hear that our team takes good care of you and gets you in on time. We want everyone to feel comfortable and welcomed when they’re here. Grateful for your continued trust and the chance to serve you each time you visit.

December 05, 2025

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Fast and great service. Thanks so much. Everyone is really nice. I will be back again. More

by JamieLeigh32
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paulo Gutierrez, Cory Brown

Dec 05, 2025

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Jamie. I’m really glad to hear Paulo, Theresa, and Cory took great care of you. They’re an awesome group and I appreciate you recognizing their work. Thanks for coming to see us and for the kind words. We’ll be here when you need us again.

December 05, 2025

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Very good and quick service. Employees are very friendly and helpful They answer all our questions. Overall everything excellent. More

by Steveandjudy69
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Recommend Dealer
Yes
Dec 06, 2025

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Steve and Judy. I’m glad to hear our team took good care of you and made everything quick and easy. Friendly service and clear answers are things we really focus on, so I appreciate you sharing that.

December 05, 2025

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The best Chevy service department in the area. I always have great experiences here. Theresa is awesome More

by brookev
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Recommend Dealer
Yes

Other Employees Tagged: Paulo Gutierrez, Cory Brown

Dec 05, 2025

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Brooke. That means a lot to hear. I’m really glad Theresa and our Chevy service team continue to take great care of you each visit. We’re grateful for your trust and always here whenever you need us.

December 03, 2025

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Theresa is an amazing advisor at Glenn Polk! She always makes sure that my appointments go well and keeps me informed on what is going on! I highly recommend Glenn Polk Gainesville! More

by taylormayes0
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David West, Orlando Juarez

Dec 03, 2025

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Taylor. I’m glad to hear Theresa West took such great care of you and kept you updated throughout your visit. She does an awesome job, and I appreciate you mentioning her dad, David, our General Sales Manager, as well. We’re grateful for your trust and look forward to helping you again whenever you need us.

December 03, 2025

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Employee Rating

Did not fix my car. Said come back with the engine running next time. Can’t read past alerts that have come on but I can in my GMC app. Wasted my time and car is still b More

by Krissylou2004
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Paulo Gutierrez, Cory Brown

December 02, 2025

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This dealership does work with customers to make a sale. I tried to buy 2 vehicles at this dealership and both times I went elsewhere and was able to make a purchase. The service department has gone down More

by rsbayer
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Recommend Dealer
No

November 27, 2025

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Fast service! Always friendly Paulo is great! Always appreciate how they are able to get us in quickly. More

by jerthomas9
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Recommend Dealer
Yes

Other Employees Tagged: Paulo Gutierrez, Cory Brown

Nov 28, 2025

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for sharing this. I’m really glad to hear Paulo and the service team took great care of you again. Fast and friendly is exactly what we aim for, and it means a lot that you appreciate how quickly we get you back on the road.

November 25, 2025

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Glen Polk has very friendly and professional people who are very knowledgeable about the business and services they provide. Highly recommend. More

by Lynn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paulo Gutierrez, Cory Brown

Nov 25, 2025

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Lynn. I appreciate you sharing this. I’m glad to hear our team took great care of you and that their professionalism and knowledge stood out. We’re grateful for your recommendation and are always here when you need us.

October 07, 2025

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Employee Rating

Friendly, fast service. I was greeted promptly upon arriving at my appointment and serviced quickly. In and out in no time. More

by katrinamccage
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Katrina! I’m so glad Theresa and the team got you greeted and taken care of right on time. Friendly, fast service is exactly what we aim for, and it’s great to hear your visit was smooth from start to finish. We appreciate you coming to see us!

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