Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
604 Reviews
5.0

604 Reviews

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604 Reviews of Thomas McCafferty

November 01, 2025

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Employee Rating

Tom is great to work with when I have to drop my car for service. - I especially like the video that the service manager creates while inspecting my car. Always a pleasant experience from all the service pe More

by Lmon1030
Service Price Transparency
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Recommend Dealer
Yes
Nov 04, 2025

Herb Chambers Lexus of Hingham responded

We are thrilled to hear that Tom and the rest of our service team make your visits so seamless! We appreciate your business and five-star feedback. Hope to see you again at Herb Chambers Lexus of Hingham!

October 29, 2025

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Great service and Tom in the services dept is the best, explained everything up front and after my car was dine he was up front & explained some stuff that i need to get done. Tom is a very up front person More

by TmaC
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Recommend Dealer
Yes
Oct 30, 2025

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We're happy to hear Tom took such good care of you. We look forward to helping you again at Herb Chambers Lexus of Hingham! Safe travels!

October 26, 2025

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Very friendly and get the job done quickly. Thomas explained well. Love the video of car More

by lorihowlett
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Tu

Oct 27, 2025

Herb Chambers Lexus of Hingham responded

Lori, thank you for taking the time to review Herb Chambers Lexus of Hingham! It really means a lot to hear that you're happy.

October 25, 2025

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Very satisfying knowing this dealership is close to home. Tom and his crew do a great job! More

by Tcazi
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Recommend Dealer
Yes

Other Employees Tagged: Joe Cagdas, Talisa Albanese

Oct 27, 2025

Herb Chambers Lexus of Hingham responded

Thank you, Tcazi, for reviewing Herb Chambers Lexus of Hingham! Tom and the team will appreciate your praise.

October 25, 2025

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Prompt courteous thorough exceeding expectations and completed work planned and more under time and costs expected More

by Arthur Hannigan
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Recommend Dealer
Yes

Other Employees Tagged: Vanya Sacco , Sammy Loji - SIX STARS!!!

Oct 27, 2025

Herb Chambers Lexus of Hingham responded

Arthur, thank you for reviewing Herb Chambers Lexus of Hingham! We are thrilled to hear our team exceeded expectations with prompt and courteous service. We appreciate your business!

October 21, 2025

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Excellent efficient service buy a very qualified staff of professionals. Follow-up is top notch! More

by ArnieM
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Recommend Dealer
Yes

Other Employees Tagged: Ruben Oliveira

Oct 22, 2025

Herb Chambers Lexus of Hingham responded

We are so happy that our Herb Chambers Lexus of Hingham team delivered an excellent experience. Thank you, Arnie!

October 16, 2025

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Very precise quoting time required for the service on vehicle. Everyone was very professional and friendly during check in. More

by c.a.cormier
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Recommend Dealer
Yes
Oct 16, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your feedback! It's wonderful to hear that you had a smooth and professional experience from our team. We look forward to welcoming you back to Herb Chambers Lexus of Hingham in the future!

October 16, 2025

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I always bring my car for service here because of the service. They always check to see if anything needs to be taken care of. More

by Mary Lou
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Recommend Dealer
Yes
Oct 17, 2025

Herb Chambers Lexus of Hingham responded

Mary, thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Your feedback means a lot to our team! Drive safely, and we look forward to seeing you again down the road!

October 11, 2025

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Wonderful experience… the delivery was unremarkable and the pick up was not a problem for us but the driver got lost getting here! This was not a problem for us! More

by carolmac508
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Recommend Dealer
Yes
Oct 14, 2025

Herb Chambers Lexus of Hingham responded

Carol, thank you for your kind words and patience during the process! We truly appreciate it. Enjoy your new car, and we hope to see you again at Herb Chambers Lexus of Hingham!

October 10, 2025

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Really good people and customer service experience, from the welcoming attendant to the service advisor. More

by Robertkent97
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Recommend Dealer
Yes
Oct 10, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your feedback about our team, Robert! We appreciate your business and hope to see you again at Herb Chambers Lexus of Hingham.

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