Thomas Ritari
Thomas Ritari at Autostar Chrysler Dodge Jeep Ram of Silverthorne

Thomas Ritari

Service Advisor

Autostar Chrysler Dodge Jeep Ram of Silverthorne

171 W 9th St
Silverthorne, CO 80498

Contact Me
4.2
24 Reviews

Dealership Experience

9 mos

Industry Experience

24 yrs, 4 mos

Languages Spoken

English English

German German

4.2

24 Reviews

Write a Review

24 Reviews of Thomas Ritari

December 13, 2025

Dealership Rating
Employee Rating

Excellent customer service, very personable and professional staff. The text message to update services needed and approve the estimate works very well. More

by D_REPSHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Autostar Chrysler Dodge Jeep Ram of Silverthorne responded

D_REPSHER, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 07, 2025

Dealership Rating
Employee Rating

Always a pleasure to do business here. There was a little bit of miscommunication about some of the work, but they made it right immediately. We’ll definitely come back! More

by Brian Little
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pavel Blokhin

Dec 18, 2025

Autostar Chrysler Dodge Jeep Ram of Silverthorne responded

Brian, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

December 02, 2025

Dealership Rating
Employee Rating

Terrible communication with Thomas. Recommended work was $8k. Took to Golden dealership for second opinion and received a completely different diagnosis. More

by PARKER.CASKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 18, 2025

Autostar Chrysler Dodge Jeep Ram of Silverthorne responded

Parker. Casey, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

November 27, 2025

Dealership Rating
Employee Rating

These are the least helpful people in the world. They gave me an estimate for $12240.00. I took it to a real mechanic and was charged $248.00. That's right almost 12k difference. They are not only i More

by INDEPENDENTBUILDERSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Arnold

Dec 18, 2025

Autostar Chrysler Dodge Jeep Ram of Silverthorne responded

IndependentBuildersINC, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

November 19, 2025

Dealership Rating
Employee Rating

Very attentive, asked all the right questions. They repaired my jeep quickly. Kind, nice, pleasure to work with More

by MOKELLEY
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ritari

Dec 18, 2025

Autostar Chrysler Dodge Jeep Ram of Silverthorne responded

MOKELLEY, Thank you for rating our dealership! We appreciate your business. Welcome to the Autostar Family!

November 17, 2025

Dealership Rating
Employee Rating

Thomas was Slow, unapologetic unresponsive, work was incomplete and he told me it was done. The work on my vehicle was low quality. The lack of communication was unprofessional. I called them more then More

by CAMPJON88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 18, 2025

Autostar Chrysler Dodge Jeep Ram of Silverthorne responded

CAMPJON88, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

November 15, 2025

Dealership Rating
Employee Rating

You guys are great. Thanks for getting me taken care of. See you next time ! More

by STIERNEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Autostar Chrysler Dodge Jeep Ram of Silverthorne responded

STIERNEY2, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

November 12, 2025

Dealership Rating
Employee Rating

Thomas was very helpful and professional. I appreciate his demeanor and efficiency. Thank you Thomas ! More

by KHCARROLL141989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Autostar Chrysler Dodge Jeep Ram of Silverthorne responded

KHCARROLL141989, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

October 25, 2025

Dealership Rating
Employee Rating

He communicate with accurate information and choices for service options He kept the customer informed More

by GOMALLEY0
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ritari

Nov 18, 2025

Autostar Chrysler Dodge Jeep Ram of Silverthorne responded

GOMALLEY0, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

October 10, 2025

Dealership Rating
Employee Rating

The process was super efficient and easy. I drive from Evergreen because I like your dealership more. More

by TOLMACHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Autostar Chrysler Dodge Jeep Ram of Silverthorne responded

TOLMACHOFF, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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