Thomas Ritari
Service Advisor
Autostar Chrysler Dodge Jeep Ram of Silverthorne
171 W 9th St
Silverthorne, CO 80498
Dealership Experience
9 mos
Industry Experience
24 yrs, 4 mos
Languages Spoken
English
German
24 Reviews
Write a Review24 Reviews of Thomas Ritari
December 07, 2025
Always a pleasure to do business here. There was a little bit of miscommunication about some of the work, but they made it right immediately. We’ll definitely come back! There was a little bit of miscommunication about some of the work, but they made it right immediately. We’ll definitely come back! More
Other Employees Tagged: Pavel Blokhin
December 02, 2025
Terrible communication with Thomas. Recommended work was $8k. Took to Golden dealership for second opinion and received a completely different diagnosis. Recommended work was $8k. Took to Golden dealership for second opinion and received a completely different diagnosis. More
November 27, 2025
These are the least helpful people in the world. They gave me an estimate for $12240.00. I took it to a real mechanic and was charged $248.00. That's right almost 12k difference. They are not only i They gave me an estimate for $12240.00. I took it to a real mechanic and was charged $248.00. That's right almost 12k difference. They are not only incompetent they are practically criminal. It's called false enrichment. Then another vehicle with less than 3k miles was in the shop for 5 days to simply flash the computer. No loaner car, no sympathy, no apologies no class. I wouldn't let them fix a sandwich. More
Other Employees Tagged: Michael Arnold
November 17, 2025
Thomas was Slow, unapologetic unresponsive, work was incomplete and he told me it was done. The work on my vehicle was low quality. The lack of communication was unprofessional. I called them more then incomplete and he told me it was done. The work on my vehicle was low quality. The lack of communication was unprofessional. I called them more then they called me. When I asked for them to update me weekly I only got 3 calls during the 3 months they had my vehicle. They should be embarrassed by they professionalism. They only 2 people I would give 5 stars quite or got fired. I would never recommend them for any work. Its worth driving hours out of your way for better quality. More
Other Employees Tagged: David Gilbert, Michael Arnold, Irene Coronado

