Thomas Steadman

When I was onsite they took hours to finish the deal and they couldn’t even do that. I had to write a check I and leave. Then when I wanted to ask questions about how they calculated costs on the paperwork they couldn’t even do that. I had to write a check I and leave. Then when I wanted to ask questions about how they calculated costs on the paperwork the finance manager spent 20 minutes on the phone, repeatedly raising his voice and telling me “it doesn’t matter.” Lastly after I finally got the car, I asked about a dozen times, across 3 different people, how I could get a plastic cover for part of the seatbelt bracket (which was listed as a repaired item) they kept telling me they would get back to me but my request has been repeatedly ignored. I like the car but frankly it was the worst dealership experience I’ve had in my entire life. More

by JEFFHARPER Verified Customer Verified Customer

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Very easy and straightforward process. we were in and out in not time at all. There was no pressure and no change games......! Very satisfied with the service. we were in and out in not time at all. There was no pressure and no change games......! Very satisfied with the service. More

by DMACMORTGAGE Verified Customer Verified Customer

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The service was completed as agreed and on time. Friendly professional personnel and an attractive facility Friendly professional personnel and an attractive facility More

by russellgodt0 Verified Customer Verified Customer

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Matthew and the finance manger were great. The middle office seemed a little unprofessional blasting rap music and I could hear their conversations while we were waiting to work out our deal. The middle office seemed a little unprofessional blasting rap music and I could hear their conversations while we were waiting to work out our deal. More

by RYLEE.THOMPSON Verified Customer Verified Customer

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Excellent work very helpful people they did amazing job i had great experience at Audi of elkgrove 5 stars. Vincent webb and Matthew Pereyra did an amazing job really appreciate to them. had great experience at Audi of elkgrove 5 stars. Vincent webb and Matthew Pereyra did an amazing job really appreciate to them. More

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