Tiera (Selena) Sheppard
Tiera (Selena) Sheppard at Southern Mazda Newport News

Tiera (Selena) Sheppard

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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3.9
11 Reviews
3.9

11 Reviews

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11 Reviews of Tiera (Selena) Sheppard

October 21, 2025

Dealership Rating
Employee Rating

They helped me get the car I want. Even looked at other dealerships to make sure I got it More

by VICTORIATBRANDON
Service Price Transparency
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Recommend Dealer
Yes

October 19, 2025

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The time spent at the service center was much longer than I anticipated. They also do not respond to text messages to the number they text you from telling you you can message about your vehicle. More

by colleen.tozier
Service Price Transparency
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Recommend Dealer
No

September 13, 2025

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Helpful , seem to know what they are talking about, straight forward, explained everything,friendly ,seem to like they job More

by JAIMEDOWLING62
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

August 29, 2025

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Very fast work on the car and got everything done that was needed. Was a simple oil change. More

by anttav0110
Service Price Transparency
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Recommend Dealer
Yes

July 20, 2025

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completely satisfied with your recent visit. Great customer service. Thank you for all that you did for my car. More

by RITADEWS
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2025

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 20, 2025

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Very professional well put together team who. Know they're are doing clean working areas. More

by OMARCURTIS
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Recommend Dealer
Yes

April 06, 2025

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My car has an oil change and they didn’t put the correct amount of oil in my car. I had my oil light come on 2 days later and had to buy more oil to put in my car. Worst experience ever. More

by Sherrodyoung1988
Service Price Transparency
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Recommend Dealer
No

March 22, 2025

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Ayden and Cleon always make sure our service is excellent. Timely and accurate. Thank you. More

by Unknown
Service Price Transparency
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Recommend Dealer
Yes

September 17, 2024

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Employee Rating

Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! More

by alexander.forsgren
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

August 08, 2024

Dealership Rating
Employee Rating

It was a great process with a great salesman! They ensured that I got a fair price for my trade-in. More

by alyssacirr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Toney Richards, Lauren Farless, Cierra Roye, Joshua Green, Carlos Santiago , Benjamin Fronkier, Orlando Cruz

Aug 09, 2024

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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