Tiffany Cartwright

Had and still have problems with the braking system in which it makes noise when I apply the brakes. Before I drove off the lot, I rolled slowly forward and backwards, then hitting the brake. It was makin which it makes noise when I apply the brakes. Before I drove off the lot, I rolled slowly forward and backwards, then hitting the brake. It was making the noise when I put my car in reverse, and hitting the brake It still makes that noise. More

by DERRICKGMCDONALD Verified Customer Verified Customer

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It was really great quick and easy Kelly was fantastic she is as good as it gets she is as good as it gets More

by bbakertw72 Verified Customer Verified Customer

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Kelli provided great service and everyone was very helpful. Wait time was not to long. helpful. Wait time was not to long. More

by PDUFOUR69 Verified Customer Verified Customer

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I had a great experience. Ms. Tiffany was very helpful and responsive. She kept me informed as well. Ms. Tiffany was very helpful and responsive. She kept me informed as well. More

by dfordrn Verified Customer Verified Customer

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They need better communication with the customer concerning the repairs that are being done. Time is important concerning the repairs that are being done. Time is important More

by lanierdorothy Verified Customer Verified Customer

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Good personnel ! Service department was not satisfied! Car stay in the shop took 3 weeks to get it back drive 20 miles and return to shop this time was there 5 weeks Service department was not satisfied! Car stay in the shop took 3 weeks to get it back drive 20 miles and return to shop this time was there 5 weeks they broke my mirror! They could not fix it because they said it was after market windshield argued with the shop and they told me it was $500 to replace the mirror. Been driving for 20 miles and my tire pleasure gage comes on. Not very satisfied with the shop personnel. The manager was great after l argued with the shop for 4 hours l went to Mr Anderson and he told the shop to change the battery, it was an ordeal dealing with this people. I have my own mechanic. But l needed the sliding door replaced and Honda was the only way to go. . needless to say my charges were more l could afford so l had to finance the bill. I could write for two days with my experience but l don’t want to waist my time. Very displeased with the communication with the personnel. There was 5/6 days before anyone called me between my calls More

by Emtpcox paramedic Verified Customer Verified Customer

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For first thing in the morning on a Saturday, Tiffany was very cheerful. I had a question and she knew the answer right away, didn't have to look anything up. Service depart was about fast as most other deal very cheerful. I had a question and she knew the answer right away, didn't have to look anything up. Service depart was about fast as most other dealerships for an oil change/tire rotation these days. The wash and vacuum is always appreciated after the service. More

by ATHOMAS44 Verified Customer Verified Customer

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From the time I checked my car in until the time I picked it up, I knew that I would never do business with this dealership again. it up, I knew that I would never do business with this dealership again. More

by pamelaj_campbell Verified Customer Verified Customer

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service seems to be okay. i just want them to only do what they are told. ask me before doing anything else to the vehicle that i am paying for. even if the work is warranted i just want them to only do what they are told. ask me before doing anything else to the vehicle that i am paying for. even if the work is warranted or recalled work. do nothing to my vehicle without my approval. work was done to my cr and told to me afterwards. i did not appreciate that. More

by why_ty Verified Customer Verified Customer

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My passenger seat was not mounted and carpet wasn't tucked after headliner replacement. The bolts to the seat are stripped. There is black spots around visor and plastic trim is also scratched and chip tucked after headliner replacement. The bolts to the seat are stripped. There is black spots around visor and plastic trim is also scratched and chipped. Not very upset but I'm not happy either. More

by Unjustified Verified Customer Verified Customer

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