Tiffany Marks
Tiffany Marks at Byers Ford

Tiffany Marks

Asst. Service Manager

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

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4.9
92 Reviews
4.9

92 Reviews

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92 Reviews of Tiffany Marks

March 26, 2026

Dealership Rating
Employee Rating

Excellent service as always. Byers is the only player place where we take our F-150 for service. More

by jcgire
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Marks

March 24, 2026

Dealership Rating
Employee Rating

Would refer buyers to everyone in my family thanks for your support 🙏 best wishes to your company and employees thank you for your support More

by Lewie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Maynard, Sly Wallen, Carson Trafzer , To all employees thank you 😊

Mar 24, 2026

Byers Ford responded

Thank you for your kind words. We are glad to hear you would recommend us to your family. We truly appreciate your support and kind wishes 😊

Mar 24, 2026

Lewie responded

Great place to have your car or truck repaired thank you buyers

March 24, 2026

Dealership Rating
Employee Rating

We actually worked with a girl who Tiffany was trying and she was excellent. She explained everything and was very pleasant. More

by mhopkins88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Byers Ford responded

Thank you for your kind words. We are glad to hear Tiffany provided a pleasant and informative experience. We truly appreciate your support 😊

March 16, 2026

Dealership Rating
Employee Rating

Service advisor is great. Service department needs to dig in and really take the time to diagnose issues that customers say are happing. I am starting to question this deale More

by beck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 16, 2026

Byers Ford responded

Thank you for your feedback. We are glad to hear your service advisor has been great, but we are sorry to hear your experience with diagnosis has been frustrating. We take concerns like this seriously and appreciate you bringing it to our attention. Please reach out with more details so our team can look into the matter further.

March 13, 2026

Dealership Rating
Employee Rating

Byers' service team is on time and provide you with options for additional service as needed. More

by KMEDWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carson Trafzer

Mar 16, 2026

Byers Ford responded

Thank you for the great feedback. We are so glad to hear our service team was on time and kept you informed of any additional service options as needed. We truly appreciate your support. 😊

March 07, 2026

Dealership Rating
Employee Rating

I paid $1500 to have my water pump and timing belt replaced. Then my air conditioner didn’t work a week later, when it had work 3 days prior to the “repair”. I was told the tech struggled getting the More

by eambrose71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sly Wallen

Mar 10, 2026

Byers Ford responded

Thank you for sharing your feedback. I am very sorry to hear about the issues with your air conditioning and engine idle following your recent water pump and timing belt service. I also deeply apologize that your phone call was not returned. We value your long-term loyalty to Ford and understand your frustration regarding the recent repair costs and the customer service you received. I would like to personally review your vehicle records with our technicians to better understand what happened during your visit. Please reach out to us directly at the service center so we can discuss your concerns and work toward a proper resolution.

Mar 10, 2026

eambrose71 responded

The resolution would be to have the dealership own the mistake they made and repair the vehicle. I still have had no return contact to address my concerns. Seriously thinking about taking it to another dealership for the repairs and then having Byers foot the bill as I am losing confidence in their ability to repair the items that they caused in the first place

March 03, 2026

Dealership Rating
Employee Rating

Always been very helpful and responsive i appreciate the application used to summarize work and the level importance More

by mattgaberell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Byers Ford responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

February 27, 2026

Dealership Rating
Employee Rating

Thanks ? ? ???? to “ Please say a little more. Just 13 more words… ” More

by mholdren54
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Marks

Feb 27, 2026

Byers Ford responded

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to know you had a great experience with us. Your support means the world to our team, and we can't wait to serve you again soon!

February 24, 2026

Dealership Rating
Employee Rating

Great communication throughout the process . Good work and flexibility on scheduling. They were fairly priced as well More

by walkerr38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that our communication and flexibility made the process smooth for you. Fair pricing and quality work are what we strive for, and it's wonderful to know we hit the mark. We truly appreciate your business and look forward to working with you again.

February 20, 2026

Dealership Rating
Employee Rating

They did a great job and kept me updated on my car. They got me in and out in a timely manner. More

by Hhart97
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Marks

Feb 20, 2026

Byers Ford responded

Thank you so much for the kind words! We're thrilled to hear that we kept you informed and got you back on the road quickly. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. We look forward to serving you again!

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