Tim Branch

Thanks for your excellent service. Everyone there was very friendly and knowledgeable about the car. Especially my sell person Ty and Brandon. Everyone there was very friendly and knowledgeable about the car. Especially my sell person Ty and Brandon. More

Report | Print

Complete dumpster fire of an organization. After the deal was done I provided feedback about some areas of the entire process I was disappointed with. The sales man personably insulted me as After the deal was done I provided feedback about some areas of the entire process I was disappointed with. The sales man personably insulted me as a person, insulted my military service, and called me names in a text message. I wrote an email to the dealership and called and left messages about their issues and got no response. More

Report | Print

They took care of my car with quality of service! It was fast and amazing It was fast and amazing More

Report | Print

Service was completed. Quickly without issues. The service advisor was very responsive to my questions. Quickly without issues. The service advisor was very responsive to my questions. More

Report | Print

Second time I have taken my car in and they broke something not related to the problem. something not related to the problem. More

Report | Print

Great customer service. Oil change was good and I got my car back nice and clean. Oil change was good and I got my car back nice and clean. More

Report | Print

My BMW advisor is the best hands down… the customer service is a #1. Awesome service is a #1. Awesome More

Report | Print

Good experience in the beginning but lost connection when I asked about wrong key to sales rep I asked about wrong key to sales rep More

Report | Print

Best service yet! My car was picked up and serviced at. BMW of Arlington, left me with a brand new electric BMW to drive . I had an oil change brake fluid changed and My car was picked up and serviced at. BMW of Arlington, left me with a brand new electric BMW to drive . I had an oil change brake fluid changed and a set of back brakes put on.. Very happy with how they text me every step of the way including when they left and when they would arrive. My service person Vovann Vun was on top of everything to make sure I was happy. Thanks to the staff for making this happen without any stress! More

Report | Print

STAY AWAY FROM THESE SCAMMERS! The used car dealership claimed the timing belt was replaced and claimed their BMW mechanic would replace the motor mounts to make with good OEM moun The used car dealership claimed the timing belt was replaced and claimed their BMW mechanic would replace the motor mounts to make with good OEM mounts and that the car was "functionally sound", but after checking with my trusted mechanic, the timing belt was NOT replaced. The motor mounts never felt bad until after the BMW mechanic changed the mounts, so I have a feeling they swapped the only good OEM mounts with cheap off-the-shelf mounts and now it feels awful. Tried calling them back and I verbally heard someone in the background to tell them to hang up the phone. NEVER trust their on-site mechanic. ALWAYS document what they claim. And just stay away from these deceptive greedy snakes. More

Report | Print