Tim Robinson
Tim Robinson at Oxmoor Ford

Tim Robinson

General Sales Manager

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Tim Robinson

August 14, 2026

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Employee Rating

Customer service was outstanding. Communication was great, I knew immediately how long it would take and what to expect. Staff was friendly and professional. The paperwork I received More

by lisaazinger
Service Price Transparency
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Recommend Dealer
Yes

August 08, 2026

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Very polite and explained everything to me! Nice job. Called me very quick when my truck was ready. More

by lynnintheville
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Recommend Dealer
Yes
Aug 11, 2026

Oxmoor Ford responded

Thank you for the great review! We're glad our team provided polite, thorough service and kept you informed. We appreciate your support and look forward to serving you again!

July 21, 2026

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Great service, in time. I already did this via text and was texted a second time. Now I get an email. Too much! More

by fjweiss09
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Recommend Dealer
Yes
Jul 23, 2026

Oxmoor Ford responded

I apologize for the multiple requests. Thank you for the great review! -Kenny kalward@oxmoorautogroup.com

July 15, 2026

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Tim the sales manger was very helpful. And saw to it that I had a ride home. Brandon the service writer was also very helpful. Thanks to all for helping me. More

by Bleenert
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Recommend Dealer
Yes

Other Employees Tagged: John Safi

Jul 17, 2026

Oxmoor Ford responded

We love this review and five-star rating! Thank you!

June 30, 2026

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Employee Rating

I genuinely had a horrible experience with this dealership and regret purchasing a vehicle from them. They lied about service records, we had to return the vehicle 2 separate time for additional wo More

by elizabethducharme96
Sales Price Transparency
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Finance Experience
Recommend Dealer
No
Jul 02, 2026

Oxmoor Ford responded

Elizabeth, I am sorry to see this review of your experience. I am forwarding this to our management team. In the interim, if you have additional information you would like to share, please contact me at: kalward@oxmoorautogroup.com -Kenny Alward

June 27, 2026

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Went out of their way to provide a low price with excellent service and quality work. Excellent communication. More

by HUFF201
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Recommend Dealer
Yes
Jun 30, 2026

Oxmoor Ford responded

Thank you for allowing us to assist you with your service needs!

Jun 30, 2026

Oxmoor Ford responded

Thank you for allowing us to assist you with your service needs!

June 26, 2026

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Already did it. Already did it already did it already did it already did it More

by Bleenert
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Recommend Dealer
Yes

Other Employees Tagged: John Safi

Jun 30, 2026

Oxmoor Ford responded

Thank you!

Jun 30, 2026

Bleenert responded

Great experience tim the sales manager very helpful. And brandon was great also

May 28, 2026

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Our dealer, Kenneth was the best! Our experience with Oxmore ford was very very great! We highly recommend them! More

by VFEINN
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kenneth Coulson , Kenneth Johnson 10 stars!

Jun 02, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We’re thrilled to hear Kenneth provided such a great experience and that your visit to Oxmoor Ford was exceptional. We truly appreciate your recommendation and your support!

May 20, 2026

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Employee Rating

They was able to get me in the day. I made the appointment on my F350 with 2800 miles on it saying I needed an oil change. More

by Bobby Williams
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Whittaker, Kenneth Coulson, Jason Bolen , Doug Kimmons

May 24, 2026

Oxmoor Ford responded

Thank you for the great review! We’re glad we could get your F350 in quickly and take care of your oil change needs. We appreciate your support of Oxmoor Ford!

May 08, 2026

Dealership Rating
Employee Rating

Tim and everyone at oxmoor provide excellent service and made me feel very welcomed. 10/10 experience. 🙌🏻 More

by HAYLEEMONTGOMERY91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahmed jabbar

May 20, 2026

Oxmoor Ford responded

Thank you for the amazing feedback! We’re glad Tim and the team made you feel welcomed and provided excellent service. We truly appreciate your support!

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