28 Reviews
Write a Review28 Reviews of Timothy Mack
June 01, 2026
Very good, customer service guys are great. They do not try to over sell you They do not try to over sell you More
Other Employees Tagged: Brian Geary
April 15, 2026
Great service from my service coordinator to the loaner experience. Timely service given. They gave assistance from the minute I pulled in. They transferred my belongings from one car to the next. 100% sat experience. Timely service given. They gave assistance from the minute I pulled in. They transferred my belongings from one car to the next. 100% satisfied. More
Other Employees Tagged: Alexandra Celis, Joshua Gonzalez, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra
March 26, 2026
The service was great. Very friendly and prompt service. Glad I bought the GV 80 Very friendly and prompt service. Glad I bought the GV 80 More
Other Employees Tagged: Alexandra Celis, Joshua Gonzalez, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra
March 26, 2026
The dealership provided great service and communication throughout the service process The wait time was reasonable throughout the service process The wait time was reasonable More
Other Employees Tagged: Joshua Gonzalez, Richeka "Ricky" Providence, Jamie Ruis, Jorge Sierra
March 13, 2026
Everyone was very professional and helpful. Exceeded my expectation. Was told it would take between 1 1/2 - 2 hours. I was out in 1 1/2 hours. Exceeded my expectation. Was told it would take between 1 1/2 - 2 hours. I was out in 1 1/2 hours. More
Other Employees Tagged: Alexandra Celis, Joshua Gonzalez, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra , Mike Pino
January 26, 2026
Great experience: fast, friendly, and my car feels brand-new again after their expert and thorough service. brand-new again after their expert and thorough service. More
Other Employees Tagged: Alexandra Celis, Joshua Gonzalez, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra
December 30, 2025
I was very satisfied with the service department reception and the response to everything I asked about. reception and the response to everything I asked about. More
Other Employees Tagged: Rob Reilly, Joshua Gonzalez
November 26, 2025
Great and clean venue! Super professional! Employees all have a smile and are very courteous Super professional! Employees all have a smile and are very courteous More
Other Employees Tagged: Alexandra Celis, Joshua Gonzalez, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra
October 30, 2025
The service scheduling and actual drop and service maintenance were done perfectly and on time. I was called to pick up my car after complete service but when I arrived to pick up my car, my service m maintenance were done perfectly and on time. I was called to pick up my car after complete service but when I arrived to pick up my car, my service manager was busy with another customer who had a.big problem. So Genesis wanted me to wait 20 minutes for my service manager to complete work with their current customer. Completely understandable but they could have let another customer serve rep check me out. More

