Timothy Wolford
Timothy Wolford at Spitzer CDJR Mansfield

Timothy Wolford

Assistant Service Manager

Spitzer CDJR Mansfield

1777 W 4th St
Ontario, OH 44906

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4.8
340 Reviews
4.8

340 Reviews

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340 Reviews of Timothy Wolford

June 19, 2025

Dealership Rating
Employee Rating

Ok phone call was good and service advisor did ok and advise was on target More

by Dille14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson

June 17, 2025

Dealership Rating
Employee Rating

Very nice knowledgeable service department Steve was very polite got me in quick and had my oil changed More

by billgill1141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam

Jun 17, 2025

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that Steve provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 14, 2025

Dealership Rating
Employee Rating

I originally bought my vehicle from them and I have had it serviced by them. Everyone that I have had contact with at this dealership were always friendly and helpful. More

by festi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve, I don't know his last name

Jun 16, 2025

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that our team consistently takes great care of you. Please do not hesitate to give u a call if there is ever anything more that we may help you with.

June 14, 2025

Dealership Rating
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Clean waiting area. Treated kinIdly and fairly.I was waited on as soon I arrived, I did not have to wait around. More

by Lightrfoot70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are pleased to hear that our team provided you with quality and efficient service during your recent visit. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 12, 2025

Dealership Rating
Employee Rating

Very nice atmosphere and welcome feeling walking in. Clean and comfortable. Fast service and a fair price. More

by MORANSERVICESINC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2025

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 10, 2025

Dealership Rating
Employee Rating

Wonderful group! Treat us like family and always helpful! Highly recommend to anyone!! Thank you all!!! More

by Tab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Spitzer CDJR Mansfield responded

Thank you for your positive review and recommendation! We are happy to hear that our team consistently provides you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

June 07, 2025

Dealership Rating
Employee Rating

My experience was terrible, had some steering components replaced then I drove 800 miles and found 3 lugnuts loose on one tire and 1 lugnut loose on another tire that I could turn with my fingers. I tighten More

by LANE.BRUBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Gilliam

Jun 13, 2025

Spitzer CDJR Mansfield responded

Lane, We appreciate your feedback and are sorry to hear you were unhappy with your visit. Our goal is to create a comfortable, hassle-free atmosphere so your experience is unacceptable. Your concerns have been sent directly to the Service Manager in order to be addressed immediately please give us a call at our dealership. Thank you.

June 07, 2025

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Employee Rating

I had a scheduled oil change and was there for two hours. Which I feel is ridiculous when you have an appointment More

by jsigler107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 13, 2025

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are very sorry to hear that your service duration on your vehicle was way too long. Please give us a call at our dealership and ask for the Service Manager, to see what we can do for you. We would love to help you.

June 07, 2025

Dealership Rating
Employee Rating

We were looking to buy a Ram 2500. Many options to consider. We were almost ready to order one and the sales rep said he was hungry and needed to go eat lunch. He told us we could do i More

by Kmarkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Spitzer CDJR Mansfield responded

Marley, Thank you for taking the time to write this honest review. We are very sorry to hear that your sales experience with our team member wasn't a pleasant one. We understand your concerns and interests and would like the opportunity to speak to you. Please give us a call at our dealership and ask for the General Manager, we would love to help you.

June 06, 2025

Dealership Rating
Employee Rating

Awsome staff helpful gets the issues solved up front on pricing and scheduling and wait time More

by jodoinbrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Kendra Weaver

Jun 09, 2025

Spitzer CDJR Mansfield responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs taken care of. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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