Toby Hochstetler
Toby Hochstetler at Coulter INFINITI

Toby Hochstetler

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

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4.8
105 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

8 yrs, 7 mos

4.8

105 Reviews

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105 Reviews of Toby Hochstetler

August 14, 2025

Dealership Rating
Employee Rating

Consistent, reliable service done right the first time. Since I moved here to Arizona , they have treated me like one of their family members. My service advisor ( Toby H ) I get NO BULL, just facts and I More

by earnestparker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Reames, Marco SaldaƱa, Jose Lopez-Torrero , The lady at the information desk.

Aug 16, 2025

Coulter INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Please don't hesitate to reach out to us if there's anything more we can do!

July 29, 2025

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Employee Rating

Always great service and expertise. 2nd cap purchasef with them since 2018. Highy recomended. Nopressure. More

by wmarkclark290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Coulter INFINITI responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Coulter INFINITI, we look forward to having you as a valued customer for many years to come!

July 23, 2025

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Employee Rating

Nice and easy scheduling and service. As always the process was quick and easy. Thank you. More

by todd.engle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Coulter INFINITI responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Coulter INFINITI.

July 07, 2025

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I had an issue with my cars A/C. It was a really complicated issue that couldn't be diagnosed by other mechanics. These guys worked with me to ensure that the issue was diagnosed, an More

by Kyle L.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Coulter INFINITI responded

Hello Kyle L., thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 24, 2025

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Employee Rating

Toby always gives exceptional service, keeps you informed and always explaines everything. Thanks you Toby. More

by berbessw42
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Coulter INFINITI responded

Berbessw42, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 22, 2025

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I've been a customer of Coulters for two decades. They've always provided top notch service. Two thumbs up. More

by SaulG
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Stoor

May 24, 2025

Coulter INFINITI responded

Saulg, thank you for your kind review; we are happy to pass along your comments to the team here at Coulter INFINITI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 01, 2025

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Employee Rating

Toby with the service department is very thorough and always quick to find the most convenient time to bring my QX60 in for service! More

by Rq102
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 04, 2025

Coulter INFINITI responded

Rq102, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

May 01, 2025

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Employee Rating

Toby is always phenomenal, had the loaner car ready to go when I arrived cause I was in a hurry. Kept me updated on repairs and timing, made the whole process convenient and easy. More

by feliciapiciapoopa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Coulter INFINITI responded

Feliciapiciapoopa, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 30, 2025

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Employee Rating

The sales representatives inspected and diagnosed the issues with my vehicle quickly. They communicated the repair options and projected timeline for the repairs in a timely manner. Going forward I will More

by Dave
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2025

Coulter INFINITI responded

Hi Dave, thank you so much for your positive comments about Coulter INFINITI and Toby! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

Dealership Rating
Employee Rating

Had recently picked up an 05' G35 and needed some servicing done. There was a check engine light on. The prices are a bit high but they did quality work and my Service Consultant set me up with a rea More

by ThatG35life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Coulter INFINITI responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

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