Todd Christlieb

This is our second purchase from Auburn Honda, and Todd once again exceeded expectations. He's incredibly warm yet fact-driven, clearly explaining vehicle features and differences to help us make an inform once again exceeded expectations. He's incredibly warm yet fact-driven, clearly explaining vehicle features and differences to help us make an informed decision. Todd walked us through various finance options without any pressure. The entire process was seamless - easy appointment scheduling, excellent follow-up, and outstanding service department. Auburn Honda consistently delivers exceptional customer experience. Highly recommend Todd and the entire team for anyone considering a Honda purchase. More

by JOYHE1234 Verified Customer Verified Customer

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Auburn Honda is consistently excellent in their service. From Todd who patiently answered all my questions and ultimately sold me the exact 2024 Honda Civic Sport model I wanted to all the staff and Servic From Todd who patiently answered all my questions and ultimately sold me the exact 2024 Honda Civic Sport model I wanted to all the staff and Service Advisors, I know I can always count on them to deliver best in class service whenever I call or come in. Thank you. More

by JULIE_LEPIANKA Verified Customer Verified Customer

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During my visit, I was disappointed by the lack of privacy when discussing my personal financial information. Sensitive details regarding my credit score and banking history were spoken about openly i privacy when discussing my personal financial information. Sensitive details regarding my credit score and banking history were spoken about openly in a public area, within earshot of other customers. This was not only uncomfortable but also felt inappropriate and unprofessional. Additionally, there was an apparent breakdown in communication throughout the buying process. I was told that specific issues with the vehicle had been addressed, but unfortunately, those problems persist. I was also informed that both the vehicle and paperwork would be ready by the afternoon, yet upon arrival, neither was prepared. This resulted in two visits to the dealership, each lasting over three hours—an inconvenience that could have been avoided with better coordination and planning. While I understand that I purchased a used vehicle, I believe every customer deserves the same level of respect and attention, regardless of the price point. The vehicle’s features were not explained to me, and I left feeling rushed and unsupported during what was a very important and stressful decision. As a single mother supporting two households on a limited income, having a reliable vehicle is essential to my ability to work and care for my family. If I had the time, financial flexibility, and fewer responsibilities, I would have continued my search elsewhere. Unfortunately, my circumstances left me with limited options. I hope this feedback is taken seriously, as it reflects a real opportunity for improvement, particularly in the areas of customer communication, privacy, and empathy. I appreciate your time and attention to this matter. More

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This is the BEST EXPERIENCE I've ever had when buying a vehicle, I'm not kidding, these guys are happy and have a great time making it so much more enjoyable spending my hard earned $, go there! I've been vehicle, I'm not kidding, these guys are happy and have a great time making it so much more enjoyable spending my hard earned $, go there! I've been buying vehicles for decades and no dealer is like this one, great job Auburn Honda 👍 More

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Both Auburn Honda, and Michelle Swain are excellent places to bring your Honda for maintenance, and or for re-sale or trade. I am very happy with my experience at Auburn Honda, and look forward to i places to bring your Honda for maintenance, and or for re-sale or trade. I am very happy with my experience at Auburn Honda, and look forward to interacting again!!! More

by trinazavala Verified Customer Verified Customer

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The manager was very rude. treated me like I was not a customer. And acted like he was doing some kind of favor for me. treated me like I was not a customer. And acted like he was doing some kind of favor for me. More

by SUKISINGH76 Verified Customer Verified Customer

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Always professional and courteous. Wait time always feels short I appreciate a loaner vehicle when wait time is prolonged. Wait time always feels short I appreciate a loaner vehicle when wait time is prolonged. More

by KNOBLE5 Verified Customer Verified Customer

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I had the best experience there. Jose vega is the best and ms heather and Paul and tom and Tre and ms.T. I appreciate them for all the help they gave very much grateful. Jose vega is the best and ms heather and Paul and tom and Tre and ms.T. I appreciate them for all the help they gave very much grateful. More

by JOHNCAIN054 Verified Customer Verified Customer

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Todd absolutely great! Auburn Honda also great. Todd completely helped us with all matters. Fantastic Auburn Honda also great. Todd completely helped us with all matters. Fantastic More

by scott.clark9 Verified Customer Verified Customer

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