Todd Karnbach
Todd Karnbach at Lithia Chrysler Jeep Dodge of Medford

Todd Karnbach

Service Advisor

Lithia Chrysler Jeep Dodge of Medford

4540 Grumman Dr
Medford, OR 97504

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4.5
8 Reviews
4.5

8 Reviews

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8 Reviews of Todd Karnbach

February 01, 2026

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Employee Rating

Outstanding customer service in the service department from Todd and Mark always..From service to sales I appreciate this dealership! More

by Don M.
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Recommend Dealer
Yes

Other Employees Tagged: Mark Crosgrove

Feb 02, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Hi Don! Thank you for sharing your kind words about Todd and Mark! We appreciate your support and look forward to serving you again at Lithia Chrysler Dodge Jeep Ram Fiat of Medford. Safe travels!

January 31, 2026

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The service department was very helpful and good for my oil service but the only thing I will say that ita was 2 half hours until my truck was done More

by lesandalisha
Service Price Transparency
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Recommend Dealer
Yes
Feb 02, 2026

Lithia Chrysler Jeep Dodge of Medford responded

Thanks for sharing your feedback. I'm sorry that it took longer than expected, but we are happy to hear the team got the job done thoroughly. We hope to welcome you back to Lithia Chrysler Dodge Jeep Ram Fiat of Medford again in the future!

December 03, 2025

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The we’re fast and friendly and would recommend people to them thank you for helping me More

by crystalaguilar7976
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Recommend Dealer
Yes
Dec 03, 2025

Lithia Chrysler Jeep Dodge of Medford responded

Hi Crystal, We're happy to have earned your recommendation at Lithia Chrysler Dodge Jeep Ram Fiat of Medford! Our team looks forward to your future visits. Happy Holidays!

December 01, 2025

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Customer service was great. We were in Medford for a couple days and needed service before we left town. They were able to get us in for full service late in the afternoon and b More

by biggunate
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Recommend Dealer
Yes
Dec 01, 2025

Lithia Chrysler Jeep Dodge of Medford responded

We're so happy you could rely on the Lithia Chrysler Dodge Jeep Ram Fiat of Medford team to help you out before you had to hit the road. We hope to see you again down the road!

November 15, 2025

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On time appointment and service done promptly. Discovered hood was not secured while driving on freeway. Not good More

by lmoon735
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Recommend Dealer
Yes
Nov 17, 2025

Lithia Chrysler Jeep Dodge of Medford responded

We apologize for the hood issue you experienced after your service visit. Your feedback is important, and we’ll discuss priorities with our team. Thank you for bringing this to our attention and for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Medford. Safe travels!

November 12, 2025

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The folks here are always professional and nice to work with, and the service center is clean and comfortable. More

by cdoble
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Recommend Dealer
Yes
Nov 13, 2025

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for your feedback regarding our spotless and accommodating service facility. It's terrific to hear that our team is so professional and helpful here at Lithia Chrysler Dodge Jeep Ram Fiat of Medford!

September 19, 2025

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The express lube department has always taken care of my truck and me. I appreciate the way they are. Todd is the person that I always deal with. More

by topnotchdrywall88
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Recommend Dealer
Yes
Sep 19, 2025

Lithia Chrysler Jeep Dodge of Medford responded

Thank you for sharing your feedback of Todd and the Express Service team! We are grateful for your business and we hope to see you again at Lithia Chrysler Dodge Jeep Ram Fiat of Medford.

July 15, 2025

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Employee Rating

Service department in particular will not answer questions. When I was done with my oil change, I realize there was coolant all over my engine compartment. When I called the dealer, the service re More

by Kennyslocks
Service Price Transparency
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Recommend Dealer
No
Jul 16, 2025

Lithia Chrysler Jeep Dodge of Medford responded

Hi Kenny, It's concerning to hear about your experience with our service department and I apologize for any inconvenience caused following your appointment. I will be sure to address your feedback with our team to ensure professional and thorough service standards moving forward. If at any time you would like to address your experience, please reach out to me personally at ronlindsey@lithia.com. Best, Ron Lindsey Service Manager

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