Todd Kelley
Todd Kelley at Laird Noller Hyundai
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Todd Kelley

Service Advisor

Laird Noller Hyundai

2829 S Iowa St.
Lawrence, KS 66047

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4.5
40 Reviews
4.5

40 Reviews

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40 Reviews of Todd Kelley

May 13, 2025

Dealership Rating
Employee Rating

They are always a professional and courteous and treat me on my vehicle with respect More

by gayla.walker
Recommend Dealer
Yes

May 10, 2025

Dealership Rating
Employee Rating

Everyone is very friendly and helpful. The service department was quick and efficient, and the communication is clear. More

by SMITH.ALISSA13
Recommend Dealer
Yes
May 13, 2025

Laird Noller Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you found our team friendly and helpful, and that your experience with our service department was quick and efficient. Clear communication is something we take pride in, so it’s great to know it stood out to you. We appreciate your support and look forward to serving you again in the future!

May 10, 2025

Dealership Rating
Employee Rating

Tyler Dark, Josh Hoke ad Joshua Scudder represent this dealership extremely well. I would have no hesitation recommending them to any of my friends. More

by RSAT1
Recommend Dealer
Yes

Other Employees Tagged: Tyler Dark, Josh Hoke Jr.

May 13, 2025

Laird Noller Hyundai responded

Thank you so much for taking the time to share your kind feedback about our team! We're thrilled to hear that they all provide you with excellent service. Thank you for your business!

May 06, 2025

Dealership Rating
Employee Rating

Quick and easy, very helpful and upfront Able to listen to me and assist when needed More

by alexanderhcate
Recommend Dealer
Yes

Other Employees Tagged: Todd Kelley

May 13, 2025

Laird Noller Hyundai responded

Thank you for the great feedback! We’re so glad to hear that your experience was quick, easy, and that our team was helpful and upfront. It’s always our goal to listen to our customers and assist in any way we can. If you need anything else, feel free to reach out. We're here to help!

May 03, 2025

Dealership Rating
Employee Rating

Everyone is always helpful! I refer them to all my friends. Their hours and locations make it convenient for me. More

by Scott Burkhart
Recommend Dealer
Yes

Other Employees Tagged: Todd Kelley

May 13, 2025

Laird Noller Hyundai responded

Thank you so much for your kind words and for referring us to your friends! We’re thrilled to hear that our team has been consistently helpful and that our hours and location work well for you. If you ever need anything else, don’t hesitate to reach out. We truly appreciate your continued support!

April 30, 2025

Dealership Rating
Employee Rating

Todd and all the staff at Laird Noller were absolutely amazing. They gave great advice and got the car back to us way quicker than we originally thought. I would not change a thing about the experience. More

by CLEVEPILAKOWSKI
Recommend Dealer
Yes

April 25, 2025

Dealership Rating
Employee Rating

This is the third time I have come to the Laird Noer hyundai service center and have been treated poorly. Todd was amazing and he tried to address all the issues on the other hand when he tried to fix m More

by nickel772003
Recommend Dealer
No

Other Employees Tagged: Todd Kelley

May 09, 2025

Laird Noller Hyundai responded

Thank you for taking the time to share your feedback. While we're glad to hear that Todd provided excellent service and did his best to assist you, we're truly sorry that the rest of your experience at our service center didn’t meet expectations. No one should feel talked down to or dismissed, and we take your concerns seriously. Your experience does not reflect the level of care and respect we strive to provide every customer. We’ll be reviewing this situation internally to ensure it’s addressed appropriately. Thank you again for bringing it to our attention—we appreciate the opportunity to do better.

April 25, 2025

Dealership Rating
Employee Rating

Fast, friendly and knowledgeable. Todd made sure I knew what was happening with my vehicle while it was in the shop. More

by raytashap
Recommend Dealer
Yes

Other Employees Tagged: Todd Kelley

April 24, 2025

Dealership Rating
Employee Rating

The mechanics were very helpful and do a great job taking care of my car every time More

by TPITT81099
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 23, 2025

Dealership Rating
Employee Rating

Service department is always a pleasure to work with. Only wish I have is that this location had a body shop. This doesn't change my 5 star rating in any way but future work involving a Hyundai Body Shop More

by tonyknierim
Recommend Dealer
Yes
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