5 Reviews of Todd Menefee
July 21, 2023
Do not leave a deposit for any vehicle. They will just keep your money and you will never receive the vehicle. We are a military family located 2 hours from this dealership. I saw they ha They will just keep your money and you will never receive the vehicle. We are a military family located 2 hours from this dealership. I saw they had an odyssey I wanted so we decided to make the trip. When we got there they said they didn't have the vehicle listed on their site. But they could quickly get one. Left a deposit of $1000, which I understood for the trouble, and we came back home. I called them a couple days later and the salesman I was dealing with said they could not with another dealership but I could order an odyssey. Would take about a month or 2 to get there! I told him no thank you. I would just like my deposit back this was not what we had discussed. He said yes no problem. I will tell the sales manager. Sales manager Todd M called me back and said give me a couple of days. We are working with another dealer. Do not worry. I told him I was being ghosted and people were not returning my calls. He said he would "personally" call me back and let me know in a few days. It has now been 2 weeks and I have not received any calls. I did not want to escalate this and make bad reviews. But their bad communication skills and level of deception have left me no choice. It is a shame that this is the treatment my husband, an active duty soldier, is getting. If they had been more transparent and HONEST. I would have possibly continued to work with them. But they keep ignoring my calls and lying. Do not believe their website. The cars are not there. More
Other Employees Tagged: Key Brown, Louis Washington
September 10, 2021
Terrible service, bought a car 3 wks ago and it had a recall, went to get it fixed & they had the car smelling like gas recall, went to get it fixed & they had the car smelling like gas More
Other Employees Tagged: Tyrone Williams, Larry Bass
December 18, 2020
Good service with attention to customer needs. Nick and Todd were really helpful with the process and made sure I was taken care of. Thanks guys! Todd were really helpful with the process and made sure I was taken care of. Thanks guys! More
Other Employees Tagged: Nick Brown
November 28, 2020
Aeriel gets the job done fasho! went to see her because I wanted to buy a charger gt and she was able to put me in a RT!! she was cool with me and my mom the whole time ASK FOR AERIEL IF YOU NEED A CAR wanted to buy a charger gt and she was able to put me in a RT!! she was cool with me and my mom the whole time ASK FOR AERIEL IF YOU NEED A CAR More
Other Employees Tagged: Aeriel Evans
November 13, 2020
As soon as I walked in Charles was cool calm and collected not like other salesman that make you feel rushed. We sat down and I told him my situation and he looked at me and said I got you and I’m collected not like other salesman that make you feel rushed. We sat down and I told him my situation and he looked at me and said I got you and I’m not gonna put you in anything. Boom a few days later I’m driving out in a dope car. I recommend anyone who’s looking for a certified pre owned vehicle to shop here ! More
Other Employees Tagged: Charles McKoy , Mike Barnett

