Tom Cat
Tom Cat at Lost Pines Toyota

Tom Cat

Customer Relations Manager

Lost Pines Toyota

806 Texas 71 W
Bastrop, TX 78602

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5.0
28 Reviews

Tom is our dealer mascot! He greets everyone each morning with a meow and a smile! He loves kids and is a conversation piece for all! He enjoys long naps in the sun or under his favorite Tacoma! If you see Tom, make sure to say hi and give him a scratch!

Dealership Experience

11 yrs

Industry Experience

11 yrs

Specialties & Trainings

Toyota Product Inspection Certified

All-Natural Pest Control Certified

5.0

28 Reviews

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28 Reviews of Tom Cat

August 12, 2025

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Lost pines is detail oriented, courteous and professional at all departments The service department is knowledgeable, friendly and efficient with my needs. More

by roygarza10
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Recommend Dealer
Yes

Other Employees Tagged: Adam Layfield, Eddy Cooke , Annie

Aug 12, 2025

Lost Pines Toyota responded

Thank you for your kind words! We’re delighted to hear that our team across all departments, especially in service, has been courteous, knowledgeable, and efficient. We appreciate your trust and look forward to serving you again!

December 15, 2024

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Exemplary service! Very thorough in explanation of the services being rendered and performed. 10/10 customer service. i will consistently be a repeat customer of lost More

by Brandon lee
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Recommend Dealer
Yes
Dec 16, 2024

Lost Pines Toyota responded

Thank you so much for your wonderful feedback, Brandon! We are happy to hear that you had an exemplary experience with us. Providing thorough explanations and excellent customer service is our top priority, and we are so glad to know that we met your expectations. We truly appreciate your loyalty and look forward to serving you again at Lost Pines Toyota.

September 14, 2024

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Jimmy Voight and crew were nothing short of phenomenal. First time ever that the car experience was not teeth pulling. I will easily consider Lost Pines as my first choice for any future vehicle purchases. More

by Ab_Mtz
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Voigt, Quince R. Brown Sr. , Woman in Finance. *****

July 26, 2024

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Everyone was very friendly and worked efficiently to help us.Sebastian was extra helpful and made the whole process easier. Thanks to all. More

by Nick
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Soto

June 17, 2024

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Lost pine Toyota has the friendliest people and the best service and they care about their customers I shop nowhere else but at lost pine Toyota They have a great crew working there thank you for being th More

by leeashford60
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Recommend Dealer
Yes

May 18, 2024

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Always professional and helpful staff service is always done in a timely manner staff will let you know what is needed for your vehicle. More

by Sandraharzke
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Recommend Dealer
Yes

Other Employees Tagged: Quince R. Brown Sr., Eddy Cooke, Allison Bastien , Charlie Akin

May 30, 2024

Lost Pines Toyota responded

Thank you for your glowing review of Lost Pines Toyota! We're thrilled to hear that our team consistently provides professional and helpful service to meet your needs. It's our priority to ensure that your service is completed efficiently and that you're informed about any necessary maintenance for your vehicle. We greatly appreciate your kind words and your continued trust in us for your automotive needs. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We look forward to serving you again and providing you with the same excellent service you've come to expect from Lost Pines Toyota!

May 30, 2024

Lost Pines Toyota responded

Thank you for leaving us a five-star review! We truly appreciate your positive feedback and support. If you have any questions or if there's anything specific you'd like to share about your experience with Lost Pines Toyota, please feel free to let us know. We're here to assist you in any way we can. Thank you again for choosing Lost Pines Toyota!

April 29, 2024

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Jimmy and the team at Lost Pines Toyota in Bastrop was a pleasure to deal with. We handled most of the process via email, text and on the phone so when we arrived everything was ready for us. One of the smo More

by kenmart
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Voigt

May 30, 2024

Lost Pines Toyota responded

Thank you for sharing your wonderful experience with Jimmy and the team at Lost Pines Toyota! We're thrilled to hear that Jimmy made your car buying process smooth and enjoyable. It's fantastic to hear that the communication channels we provided made the process convenient for you and that everything was ready upon your arrival. We truly appreciate your kind words and your trust in us. If you ever need anything else or have any further questions, please don't hesitate to reach out. Thank you for choosing Lost Pines Toyota, and we look forward to serving you again in the future!

August 09, 2023

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I love my Toyota cars and have always had nothing but excellent service on my cars and excellent customer service from the Bastrop Lost Pines staff. More

by Carol Ursin
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Recommend Dealer
Yes
Aug 09, 2023

Lost Pines Toyota responded

Thank you so much for your fantastic review! We're thrilled to hear that you've had such a positive experience with both our Toyota cars and our dedicated staff at Lost Pines Toyota. Providing excellent service and outstanding customer support are our top priorities, and it's truly rewarding to know that we've met your expectations. We appreciate your loyalty and look forward to continuing to serve you with the same level of excellence in the future. If you ever need anything, please don't hesitate to reach out. Safe and happy driving!

August 01, 2023

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You have the best service department in the world. I always love the service at lost pines toyota More

by KC
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Recommend Dealer
Yes
Aug 01, 2023

Lost Pines Toyota responded

Thank you so much for your wonderful five-star review! We are absolutely thrilled to hear that you had such a fantastic experience with our service department at Lost Pines Toyota. Providing top-notch service is our priority, and we're overjoyed to know that our efforts have left such a positive impression on you. Our dedicated team works tirelessly to ensure every customer receives the utmost care and attention, so it's incredibly rewarding to receive such kind words of appreciation. Your satisfaction is our greatest reward, and we are committed to maintaining the highest standards of service for all our valued customers. If you ever need any assistance or have any questions, don't hesitate to reach out to us. We look forward to serving you again and continuing to exceed your expectations. Thank you for choosing Lost Pines Toyota; it was an absolute pleasure having you as our valued customer. See you next time!

July 30, 2023

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Amazing experience from start to finish ! Jimmy was very polite and courteous the entire time. Nobody was pushy or shady, as have been my previous experiences at other dealerships. The enti More

by Tracy
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Voigt

Jul 30, 2023

Tracy responded

Amazing experience from start to finish ! Jimmy was very polite and courteous the entire time. Nobody was pushy or shady, as have been my previous experiences at other dealerships. The entire experience was wonderful. I live in Round Rock and it took 1.5 hours in Austin rush hour traffic to get there, but this will be the only dealership I will go to for the rest of my life now. Great service, kind, courteous, and amazing ! Thank you!

Jul 31, 2023

Lost Pines Toyota responded

Thank you so much for your glowing five-star review! We are thrilled to hear that you had a fantastic experience at Lost Pines Toyota. Providing excellent customer service is our top priority, and we're delighted that Jimmy was able to make your visit pleasant with his politeness and courtesy. We understand how important it is for customers to feel comfortable and not pressured during the car-buying process, and we're glad that our team lived up to your expectations. Our commitment to transparency and integrity is unwavering, and we're happy to hear that you didn't experience any pushiness or shady practices during your visit. We appreciate your willingness to travel from Round Rock, even amidst Austin rush hour traffic, to visit our dealership. It means a lot to us that you found the experience worth the effort. Rest assured that we'll continue to maintain the high standards that earned your trust, and we look forward to being your go-to dealership for many years to come. Thank you for recognizing our efforts in providing great service and for your kind words. Your satisfaction is our greatest reward, and we're grateful for the opportunity to serve you. If you ever need anything in the future, please don't hesitate to reach out. Safe travels, and thank you for choosing Lost Pines Toyota!

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