Tom Cline

It was great doing business at Auburn Honda. We have been servicing our car there for a couple of years, but 1st purchase from them! They were a great team! We have been servicing our car there for a couple of years, but 1st purchase from them! They were a great team! More

by Singn5 Verified Customer Verified Customer

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Excellent! . Auburn Honda has been our choice for automobiles and service since 1989. And I don't see it changing! . Auburn Honda has been our choice for automobiles and service since 1989. And I don't see it changing! More

by KST.MARIE Verified Customer Verified Customer

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During my visit, I was disappointed by the lack of privacy when discussing my personal financial information. Sensitive details regarding my credit score and banking history were spoken about openly i privacy when discussing my personal financial information. Sensitive details regarding my credit score and banking history were spoken about openly in a public area, within earshot of other customers. This was not only uncomfortable but also felt inappropriate and unprofessional. Additionally, there was an apparent breakdown in communication throughout the buying process. I was told that specific issues with the vehicle had been addressed, but unfortunately, those problems persist. I was also informed that both the vehicle and paperwork would be ready by the afternoon, yet upon arrival, neither was prepared. This resulted in two visits to the dealership, each lasting over three hours—an inconvenience that could have been avoided with better coordination and planning. While I understand that I purchased a used vehicle, I believe every customer deserves the same level of respect and attention, regardless of the price point. The vehicle’s features were not explained to me, and I left feeling rushed and unsupported during what was a very important and stressful decision. As a single mother supporting two households on a limited income, having a reliable vehicle is essential to my ability to work and care for my family. If I had the time, financial flexibility, and fewer responsibilities, I would have continued my search elsewhere. Unfortunately, my circumstances left me with limited options. I hope this feedback is taken seriously, as it reflects a real opportunity for improvement, particularly in the areas of customer communication, privacy, and empathy. I appreciate your time and attention to this matter. More

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This is the BEST EXPERIENCE I've ever had when buying a vehicle, I'm not kidding, these guys are happy and have a great time making it so much more enjoyable spending my hard earned $, go there! I've been vehicle, I'm not kidding, these guys are happy and have a great time making it so much more enjoyable spending my hard earned $, go there! I've been buying vehicles for decades and no dealer is like this one, great job Auburn Honda 👍 More

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Knowledgeable mechanics . ....speedy service....pricey piece of mind....friendly service managers......clean shop and work areas ....speedy service....pricey piece of mind....friendly service managers......clean shop and work areas More

by m517morg Verified Customer Verified Customer

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Both Auburn Honda, and Michelle Swain are excellent places to bring your Honda for maintenance, and or for re-sale or trade. I am very happy with my experience at Auburn Honda, and look forward to i places to bring your Honda for maintenance, and or for re-sale or trade. I am very happy with my experience at Auburn Honda, and look forward to interacting again!!! More

by trinazavala Verified Customer Verified Customer

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Always professional and courteous. Wait time always feels short I appreciate a loaner vehicle when wait time is prolonged. Wait time always feels short I appreciate a loaner vehicle when wait time is prolonged. More

by KNOBLE5 Verified Customer Verified Customer

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I had the best experience there. Jose vega is the best and ms heather and Paul and tom and Tre and ms.T. I appreciate them for all the help they gave very much grateful. Jose vega is the best and ms heather and Paul and tom and Tre and ms.T. I appreciate them for all the help they gave very much grateful. More

by JOHNCAIN054 Verified Customer Verified Customer

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Todd absolutely great! Auburn Honda also great. Todd completely helped us with all matters. Fantastic Auburn Honda also great. Todd completely helped us with all matters. Fantastic More

by scott.clark9 Verified Customer Verified Customer

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Great, speedy service. Great service advisors! and washed my car so well! We always receive great service at Auburn Honda. Great service advisors! and washed my car so well! We always receive great service at Auburn Honda. More

by mario.vicencio Verified Customer Verified Customer

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