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Tom Martin
Tom Martin at Quality Chevrolet

Tom Martin

Assistant Parts Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.6
60 Reviews
4.6

60 Reviews

Write a Review

60 Reviews of Tom Martin

July 25, 2025

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Employee Rating

Nice people excellent service clean facility free coffee highly recommend to all for your service needs More

by johnl15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Jeff Kenner, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz

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Jul 25, 2025

Quality Chevrolet responded

Thank you for your wonderful review, John! I am thrilled to hear that you had a great experience at Quality Chevrolet Escondido. Our team takes pride in providing excellent service in a clean environment, and we appreciate your recommendation. Don't hesitate to visit us again for any of your service needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 22, 2025

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Employee Rating

Customer service was alright at best wait time wasn’t very long but the work lacking took truck in for an oil change but my sensors still saying I need an oil change so we’ll see. More

by Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Daniel Beltran, Chris Hollowell, Scott Holtz

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Jul 23, 2025

Quality Chevrolet responded

Thank you for sharing your experience with us, Hunter. I understand your concerns regarding the oil change and the sensor alerts on your truck. It’s important to us that everything is functioning as it should. I encourage you to reach out to me directly at Quality Chevrolet Escondido so I can address this issue promptly. Your feedback is appreciated, and we hope to make your next visit even better. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 13, 2025

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Employee Rating

Quality Chevrolet was able to determine what my problem was and got it fixed the same day. More

by wjgetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Scott Holtz

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Jul 14, 2025

Quality Chevrolet responded

Thank you for your wonderful review! We're glad to hear that Quality Chevrolet Escondido was able to identify and resolve your issue the same day. We appreciate your kind words and hope to assist you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 11, 2025

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Employee Rating

Great experience w my sale representative Cristain Ramirez. He was very helpful and attentive to my need. Come to a final price that I am help with. Thanks again Cristain. More

by BUNCHAHUI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Richard Anzures, Scott Holtz

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Jul 12, 2025

Quality Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Cristian Ramirez at Quality Chevrolet Escondido. It's fantastic that he was able to help you find a final price that worked for you. We truly appreciate your kind words and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 10, 2025

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Employee Rating

Great service friendly employees and reasonable wait time to finish the repairs. Scott the Shop Forman was very knowledgeable. More

by lewissingleterry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kenner, Scott Holtz

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Jul 11, 2025

Quality Chevrolet responded

Thank you for your wonderful review, Lewis! I am thrilled to hear that you had a great experience with our friendly team at Quality Chevrolet Escondido. It's fantastic to know that Scott impressed you with his knowledge and that the repair wait time was reasonable. We appreciate your feedback and look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 29, 2025

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Employee Rating

Service was straightforward and simple. Good service. Maybe keep it less than 15 words. Thanks. More

by alcantara.john925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz

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Jun 30, 2025

Quality Chevrolet responded

Thank you for your positive feedback, John! We appreciate your support and look forward to serving you again at Quality Chevrolet Escondido! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 27, 2025

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Employee Rating

I appreciate the fact that I had an appointment, and that the staff was ready and awaiting my arrival when I got there! The work was finished when they said it would be, and has worked well since. Keep tha More

by Daniel Underhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Aguirre, Chris Hollowell, Scott Holtz

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Jun 27, 2025

Quality Chevrolet responded

Thank you, Daniel! I appreciate your feedback about your recent experience at Quality Chevrolet Escondido. It's great to hear that our team was ready for your appointment and completed the work on time. We will continue to uphold the quality of service you expect from us. We look forward to helping you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 20, 2025

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Employee Rating

Great service and awesome customer service. Agents are respectful and kind. Always making you feel welcome More

by equi29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Chris Hollowell, Scott Holtz

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Jun 20, 2025

Quality Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team at Quality Chevrolet Escondido. Our agents strive to provide respectful and kind service, and it's fantastic to know you felt welcomed. We appreciate your support and look forward to seeing you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

June 18, 2025

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Employee Rating

Making an appointment and taking my truck in for an oil change was easy. They called me when it was ready. My issue is with the service desk. Once I got my paperwork from the clerks desk I went to the serv More

by DAVETRASLAVINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Holtz , I wish I got names. I don't remember Holtz.

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Jun 18, 2025

Quality Chevrolet responded

Thank you for sharing your experience with us. I appreciate you taking the time to provide feedback about your visit to Quality Chevrolet Escondido for your truck's oil change. I’m glad the appointment scheduling and the notification process went smoothly. However, I understand your concerns regarding the service desk interactions. It’s important that our team provides prompt service, and I'm glad that one of our young associates recognized the issue and assisted you. Your feedback is valuable and helps us improve. If you have any further concerns or would like to discuss this directly, please don't hesitate to contact me. We look forward to serving you better next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 28, 2025

Dealership Rating
Employee Rating

Quality's service department keeps me on the road. I feel my car is always ready to do whatever I need. My car is ready as promised when I agree to leave it—fantastic facilities with great service. More

by South City Mo
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Junior Bernal, Scott Holtz , Bill Smigel

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Jan 29, 2025

Quality Chevrolet responded

Thank you for your fantastic review! I'm thrilled to hear that our service department at Quality Chevrolet Escondido keeps your car in top shape and ready for you. It's great to know that you appreciate our timely service and facilities. I look forward to helping you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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