Tom McMullin
Tom McMullin at Mt. Ephraim Chrysler Dodge

Tom McMullin

Body Shop Technician

Mt. Ephraim Chrysler Dodge

620 N Black Horse Pike
Mount Ephraim, NJ 08059

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4.4
675 Reviews
4.4

675 Reviews

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675 Reviews of Tom McMullin

November 29, 2025

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Employee Rating

Was having issues with my jeep and they were able to figure out what was wrong and explain everything with me. Communicated with me throughout. Felt comfortable moving forward with repairs. More

by daisy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts

November 17, 2025

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Brought my car in they said they checked it out. It is something warranty won’t cover. I wanted the paper with all the information of their diagnostics and never received the paperwork even after I More

by enriquerodriguez27
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Chris Roberts

Nov 20, 2025

Mt. Ephraim Chrysler Dodge responded

Thank you for your review, Enrique. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 17, 2025

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Drop my car off at service they realize what was wrong with. It said warranty doesn’t cover that and I wanted the paperwork stating everything they did to my car and exactly what’s wrong with it and all t More

by enriquerodriguez27
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Chris Roberts , Mike from service

Nov 20, 2025

Mt. Ephraim Chrysler Dodge responded

Thank you for this feedback, Enrique. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 12, 2025

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Every one was very pleasant. The finance getting my truck very fast and efficient. My salesman was quick to go oversetting up my phone and explain the workings of apps More

by oneresearchrn
Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts

Nov 12, 2025

Mt. Ephraim Chrysler Dodge responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 07, 2025

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This is the review i put on google with pictures. First of all, all of the reviews that say no communication are 100% the truth i had to call 6 times to find out what's going on with my truck. It too More

by VINCENTCAMPISI123
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Chris Roberts , I was never told the name of the people I worked with

Nov 11, 2025

Mt. Ephraim Chrysler Dodge responded

Thank you for your review, Vincent. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 04, 2025

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I am a return customer for a reason. I am very well satisfied with the interactions each time I am there. They treat me with respect, understanding and professionalism. More

by badscout007
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Recommend Dealer
Yes

Other Employees Tagged: Joe McErlean Jr., Nicole White , Devon

Nov 04, 2025

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 29, 2025

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Easy appointment oil change was smooth. First oil change for my truck. Service guy was friendly and helpful. Asked him if I needed to have anything else done. He said no truck was in good More

by schmagogle27
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Roberts , Kaleb Kearse

Oct 29, 2025

Mt. Ephraim Chrysler Dodge responded

Thank you for choosing Mt. Ephraim Chrysler Dodge. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 20, 2025

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Great vehicle and service. The sales department worked hard to get my purchase in my price range. More

by malone3221
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Recommend Dealer
Yes
Oct 20, 2025

Mt. Ephraim Chrysler Dodge responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mt. Ephraim Chrysler Dodge. We look forward to having you as one of our valued customers for many more years to come!

October 20, 2025

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Kaleb made the experience seam free, found the perfect truck for my needs, everyone in dealership was friendly and accommodating. More

by Karenschep
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 20, 2025

Mt. Ephraim Chrysler Dodge responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mt. Ephraim Chrysler Dodge.

October 17, 2025

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Employee Rating

Delay with shuttle service. Work not completed at the time discussed. Oversell for unnecessary services. Forgot sticker with odometer reading. More

by nycjapp
Service Price Transparency
Service Time
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Recommend Dealer
No

Other Employees Tagged: Chris Roberts

Oct 22, 2025

Mt. Ephraim Chrysler Dodge responded

We appreciate your business, and we'd like to know more about your visit. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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