Dealership Experience
5 yrs, 4 mos
Industry Experience
30 yrs, 9 mos
Languages Spoken
English
38 Reviews
Write a Review38 Reviews of Tom Mullen
June 22, 2026
A fantastic purchasing experience from Hussain and the entire team at Porsche of North Olmstead. We live 750 miles away. Hussain provided prompt communication, answered my huge list of questions and worke entire team at Porsche of North Olmstead. We live 750 miles away. Hussain provided prompt communication, answered my huge list of questions and worked special requests like the pre purchase inspection. He also provided transportation to/from the airport when we flew in to examine and sign papers, provided lunch and then totally arranged enclosed shipping to our home. Bottom line, Hussain and the team delivered a seamless purchasing transaction start to finish, totally devoid of any dealer drama. Best experience in 45 years of car purchasing. More
Other Employees Tagged: Shane Supinski, Hussain Syed
June 19, 2026
My experience with Shane Supinski and Porsch North Olmsted was nothing short of exceptional. From the moment I contacted the dealership until the moment the car was delivered (actually, well after the Olmsted was nothing short of exceptional. From the moment I contacted the dealership until the moment the car was delivered (actually, well after the car was delivered), the customer service and attention to detail was top shelf. Shane has stayed in contact with me throughout the entire process, keeping me abreast of all the steps involved in buying a CPO’d Cayman GTS from out of state, including arranging quality shipping for me. He even had the car delivered with a full tank of gas! This is just one example of his exceptional customer service. He was very transparent about pricing and never resorted to any high pressure sales tactics. This has easily been the best car buying experience I have ever had. I think Shane is a credit to the dealership. Porsche is fortunate to have him as a representative. I have several friends who are also “Porsche-philes“, and my experience with Shane and with Porsch North Olmsted has ensured that I will recommend this dealership and him in particular for their next purchase. I’d also like to give a shout out to Tom for being transparent about extra CPO warranty and tire/wheel coverage. What I’m really doing is giving a shout out to the entire organization- It’s first rate. Fantastic job, Shane, Tom, and Porsche North Olmsted! Thank you! More
Other Employees Tagged: Shane Supinski
February 27, 2026
Super friendly and helpful staff. Answered all my questions with knowledge and understanding of the process. As well as assisting in all ways possible to help with my purchase from st Answered all my questions with knowledge and understanding of the process. As well as assisting in all ways possible to help with my purchase from states away. More
Other Employees Tagged: Matt Youssef, Frank Steffen, Frank Steffen JR, Esam Ratrout, Shane Supinski, Hussain Syed
February 17, 2026
I had a great experience remote purchasing my 992 Cabriolet from Porsche North Olmsted. I interacted with Frank Jr, Tom, Matt and Shane. I all interactions, I found them to be genuine, clear commu Cabriolet from Porsche North Olmsted. I interacted with Frank Jr, Tom, Matt and Shane. I all interactions, I found them to be genuine, clear communicators and transparent. I worked mostly with Shane and he was fantastic through the whole purchase experience. Being remote I had to rely on Shane to inspect, prep, and ship the car off to me in California. Shane was always responsive and followed with we had discussed. I was purchasing the car during the arctic storm that was covering much of the US and Shane had the car cleaned and moved inside for extra protection during the storm. Shane arranged the car transport with a trusted carrier and ensured the car was loaded and delivered to me safely. I also worked with Tom to complete the paper work and found him to be straightforward and honest in his interaction. Also spoke with Frank Jr and Matt, found them both to be genuine and friendly as well. Overall a great purchase experience. Thank you , would not hesitate to buy another car from the same team. More
Other Employees Tagged: Matt Youssef, Frank Steffen JR, Shane Supinski
December 25, 2025
Group of people that are driven by a common goal of making their customer feel welcome and appreciated making their customer feel welcome and appreciated More
Other Employees Tagged: Frank Steffen, Hussain Syed
December 24, 2025
I’ve had the pleasure of working with Shane as my Porsche dealer for several years now, and it’s hard to overstate the impact he’s had on my ownership experience. What began as a straightforward dealer relat dealer for several years now, and it’s hard to overstate the impact he’s had on my ownership experience. What began as a straightforward dealer relationship has grown into a long-term partnership built on trust, consistency, and an unmistakable passion for Porsche. Most recently, Shane helped me build my absolute dream Porsche Targa, and the experience confirmed why I wouldn’t go to anyone else. From the very beginning of our relationship, Shane set himself apart through his deep knowledge of the Porsche brand and his ability to listen. He never pushed inventory or tried to steer me toward what was easiest to sell. Instead, he focused on understanding how I drive, what I value in a car, and what kind of ownership experience I was looking for. Over the years, that attention to detail has only become more refined. The Targa build process was where Shane’s experience and expertise truly shined. Building a Porsche can be overwhelming given the number of options, trims, performance upgrades, and aesthetic decisions involved. At every step, Shane provided clear, thoughtful guidance. He explained not just what each option was, but how it would affect the driving feel, long-term satisfaction, and even resale value. His advice was never generic; it was tailored specifically to my goals for the car. Shane’s understanding of Porsche engineering and design was especially valuable during the performance and chassis configuration stages. He helped me weigh subtle but meaningful differences in suspension setups, wheel options, and interior choices, always grounding the conversation in real-world driving experience rather than sales talk. When I had questions or hesitations, he was patient, honest, and transparent, even when that meant recommending a less expensive option because it better fit my needs. Communication throughout the build was excellent. Shane kept me informed on timelines, production updates, and delivery expectations, and he was proactive whenever there were changes or decisions to be made. That level of follow-through made the entire process enjoyable rather than stressful, and it reinforced the confidence I already had in him. What truly sets Shane apart is that his commitment doesn’t end when the car is delivered. He continues to check in, offer support, and make sure everything meets expectations. That long-term mindset is rare and invaluable. If you’re looking for a Porsche dealer who combines deep expertise, genuine enthusiasm, and a client-first approach, Shane is exceptional. After multiple years and now my dream Targa build, I can say without hesitation that working with him has been one of the best automotive experiences I’ve ever had. More
Other Employees Tagged: Matt Youssef, Frank Steffen, Frank Steffen JR, Shane Supinski
December 03, 2025
Describing Shane; Courteous, Professional, Charismatic. Knowledgeable. My experience at Porsche Of North Olmstead was memorable. All of the people I dealt with were excellent Customer Service individuals Knowledgeable. My experience at Porsche Of North Olmstead was memorable. All of the people I dealt with were excellent Customer Service individuals and knew Porsche products. I could not be a happier person knowing I am in a car with exceptional engineering and safety features and that knowledgeable people are just a phone call away. Rae More
Other Employees Tagged: Frank Steffen, Shane Supinski , Catherine
November 14, 2025
Hussain was very professional, accommodating and he never gave up on trying to overcome my objections. He was very positive and helpful in the entire process. gave up on trying to overcome my objections. He was very positive and helpful in the entire process. More
Other Employees Tagged: Hussain Syed
October 01, 2025
Hussain recently assisted me with an out-of-state purchase of a CPO 911. The level of service he provided to my wife and me was exceptional. He went above and beyond in answering our questions, expla purchase of a CPO 911. The level of service he provided to my wife and me was exceptional. He went above and beyond in answering our questions, explaining the car's history, sending videos and pictures. We wanted to see the car in person before completing a sale and were comfortable enough with Hussain's representation to fly up for the day. The car was exactly as presented, and everyone we interacted with at the dealership was a pleasure. I can't recommend Porsche North Olmsted and Hussain enough, especially if you are an out-of-state buyer. More
Other Employees Tagged: Frank Steffen, Hussain Syed , Catherine Hohmann
September 16, 2025
Had a great experience getting my 2025 Taycan at Porsche North Olmsted. The whole process was smooth and easy. Big thanks to Hussain Syed — he was super helpful, straight-forward, and made sure everything w North Olmsted. The whole process was smooth and easy. Big thanks to Hussain Syed — he was super helpful, straight-forward, and made sure everything went the way it should. Definitely recommend him and the dealership More
Other Employees Tagged: Frank Steffen, Hussain Syed

