Tom Stensrud
Tom Stensrud at Valley Buick GMC

Tom Stensrud

Service Advisor

Valley Buick GMC

7500 145th St W
Apple Valley, MN 55124

4.8
453 Reviews
4.8

453 Reviews

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453 Reviews of Tom Stensrud

December 25, 2025

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Employee Rating

Tom wasn’t friendly or helpful and that’s why I ended up leaving and I won’t go back More

by Sarahbianchi29
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Recommend Dealer
No

December 23, 2025

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We are long time customers and enjoy their friendly attitude. They are located near us. More

by vpklein
Recommend Dealer
Yes

December 19, 2025

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We are long time customers and enjoy their friendly attitude. They are located near us. More

by vpklein
Service Price Transparency
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Recommend Dealer
Yes

December 18, 2025

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Great service as always. Tom got my truck fixed quickly very happy with it. I will highly recommend this service department to anyone! More

by cavegeorgeje
Service Price Transparency
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Recommend Dealer
Yes

December 16, 2025

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Kasey was very helpful in getting my tires rotate The rotation took less than a hour. Good service. More

by sdrummer625
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

December 15, 2025

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Tom in service was very professional. He handled my claim and got me back on the quickly. More

by jrodgers0805
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Recommend Dealer
Yes

December 12, 2025

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I had my tires and the sensor for my right front tire replaced. Since then my dash alerts have been telling me my right back and front tire sensors are not working. More

by Ckincs
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

December 05, 2025

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Every time I come to this dealership I leave frustrated. The last time I had an appointment at 11 am for an oil change. At 2 pm I texted the service rep to get an update. After no response at 2:45 I call More

by jared.leagjeld
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Recommend Dealer
No

Other Employees Tagged: Scott Soller, Heather Swanson

December 04, 2025

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Employee Rating

See previous comments. I trust the entire team that I have encountered over the past 12-16 years of customer service. More

by e4maryowen
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Recommend Dealer
Yes

Other Employees Tagged: Scott Soller, Heather Swanson

November 28, 2025

Dealership Rating
Employee Rating

Very good experience! From check in to check out. All employees were very helpful and courteous. The oil change was done in a very reasonable amount of time More

by Sandy
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Recommend Dealer
Yes
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