Tommy Calhoun

I am new to Huntsville and needed my 2011 Acura to be serviced after driving across country to move here. What I found was a very professional staff that went out of their way to make me feel welcome and serviced after driving across country to move here. What I found was a very professional staff that went out of their way to make me feel welcome and taken care of. Nate was so helpful in scheduling an appointment for service and locating my fob that I left behind, and Alan made sure my car issues were covered under my warranty, and he patiently explained what to expect as far as ordering parts. Kohler, the GM, made sure I had a loaner car for a few days so I could get to work easily while my car was serviced. I also left a few items there unknowingly, and everyone helped look for them, and the receptionists kindly saved them for me until the next day. While I was leaving, the sales staff gave me directions to my destination, and I ended up getting my car detailed there, and they did an excellent job! It almost looks brand new! You could say everyone just did their jobs, but their professionalism, kindness, and welcoming spirit has made want to go back for future service and sales. More

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Staff was kind and not pushy. Answered all our questions and validated our concerns. Took time to go over things. Answered all our questions and validated our concerns. Took time to go over things. More

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Everyone there is professional and helpful in all they do. It was a seamless process. do. It was a seamless process. More

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Very friendly make sure we were well taking care of. I would recommend a friend I would recommend a friend More

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Always courteous, always professional, I like being able to reserve an appointment online. Nice waiting area where water is offered free. I bought a trade-in that’s not even a Acura and I’m always treated to reserve an appointment online. Nice waiting area where water is offered free. I bought a trade-in that’s not even a Acura and I’m always treated with respect. More

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Great experience. Tommy and Jason were very enjoyable to work with. They were straightforward and transparent every step of the way, providing a relaxed buying experie Tommy and Jason were very enjoyable to work with. They were straightforward and transparent every step of the way, providing a relaxed buying experience where everyone benefits and you can leave reassured you’ve made the right decision. I’ll be looking to them first in the future. More

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Ordered a 2025 acura MDX Aug 2 Tommy stayed on top of the status of the vehicle and it was great dealing with him and Andrew as well as Jason status of the vehicle and it was great dealing with him and Andrew as well as Jason More

by WRK2HUNT Verified Customer Verified Customer

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Andrew and Tommy provided exceptional service, going above and beyond to ensure I found the perfect car, down to the color. Their dedication to customer satisfaction is fantastic, and they will go to le above and beyond to ensure I found the perfect car, down to the color. Their dedication to customer satisfaction is fantastic, and they will go to lengths to find you the vehicle you had looked at only. Jason was hands-down the best person to help me through the financial aspect. The staff at Shottenkirk always gives the best welcome and offers water all the time in the hot summer. This is my eighth Acura, and I can confidently say I won’t be getting another one from anywhere else. More

by Kent Ordway Verified Customer Verified Customer

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Both Tommy and Jason were very clear and precise on every subject discussed. All questions were answered to our satisfaction and very helpful in making our desicions. It made our visit a pleasure not a every subject discussed. All questions were answered to our satisfaction and very helpful in making our desicions. It made our visit a pleasure not a chore. Thanks for everything. More

by RICHARDEMINOR Verified Customer Verified Customer

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Brian and the service department surpassed my expectations. We had an appointment but arrived 15 minutes early. Brian quickly explained what the service entailed and we were in/out in about 30 mi expectations. We had an appointment but arrived 15 minutes early. Brian quickly explained what the service entailed and we were in/out in about 30 minutes with a clean vehicle. Outstanding! More

by WNEVANSJR Verified Customer Verified Customer

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