Tommy Choonhaurai
Tommy Choonhaurai at Niello BMW Elk Grove

Tommy Choonhaurai

Assistant Sales Manager

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Tommy Choonhaurai

February 23, 2026

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Employee Rating

Great experience at the BMW dealership! The staff was friendly, professional, and very helpful. The process was smooth and stress free. Highly recommend! More

by DINESH NAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ALEXIS GALINDO

Feb 23, 2026

Niello BMW Elk Grove responded

We’re delighted you found our staff professional and helpful. It’s great to hear the process was smooth and stress free as you took home your used BMW M340. Thank you for recommending us. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 12, 2026

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The overall experience was very pleasant from start to finish. Everything felt transparent and professional. Great job to everyone for the services but most specially to Alexis for taking care of us. More

by Pctpropin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ALEXIS GALINDO

Feb 13, 2026

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Feb 12, 2026

Pctpropin responded

The overall experience was very pleasant from start to finish. Everything felt transparent and professional. Great job to everyone for the services but most specially to Alexis for taking care of us.

February 01, 2026

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Employee Rating

Our experience was awesome! Alexis took the time to explain everything to us and was so patient with any questions we had. We didn’t feel pressured and felt like he truly listen More

by Abby.isenhour
Recommend Dealer
Yes

Other Employees Tagged: ALEXIS GALINDO

Feb 01, 2026

Niello BMW Elk Grove responded

Here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 15, 2025

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Employee Rating

Anthony was fantastic! Truly helped me find the car that fit me. He stuck around all night on a Friday to make sure we have a great send off. More

by Tristan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY IBARRA

Dec 15, 2025

Niello BMW Elk Grove responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 10, 2025

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Top Notch BMW Team; Sales, Finance, Tech Support & Service. Our experience with entire staff has been exceptional. More

by smakfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, MATTHEW JARDINE

Dec 10, 2025

Niello BMW Elk Grove responded

Thanks for sharing your thoughts about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 09, 2025

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Employee Rating

I am very satisfied with my car-buying experience. The team was kind, honest, and patient, and they made the whole process easy and comfortable. More

by OKART18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MATTHEW JARDINE

Dec 09, 2025

Niello BMW Elk Grove responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 09, 2025

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Employee Rating

Amazing experience! Alexis was very nice, knowledgeable about the cars and answered every question that I had. He also did a great job explaining the process of buying a More

by Paulinafigueroa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Tawney

Dec 09, 2025

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 06, 2025

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Employee Rating

Great experience, everyone we talked to was kind and got straight to the point, only complaint is that getting my new car took 2 weeks longer than expected, but the condition it was in made up for it. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir

Dec 07, 2025

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 06, 2025

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Employee Rating

The best Customer service experience i have had in a very long time Thank you More

by Aliruby986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MATTHEW JARDINE, ALEXIS GALINDO , Victor

Dec 07, 2025

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 04, 2025

Dealership Rating
Employee Rating

Galindo was amazing! ! From the moment I walked in those doors he was super helpful, patient, understanding and beyond accommodating. He went above his requirements to hel More

by stephyjay0916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike De La Pena, ALEXIS GALINDO

Dec 05, 2025

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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