Tommy Gonzales
Tommy Gonzales at Grubbs CDJR of Wichita Falls

Tommy Gonzales

Service Advisor

Grubbs CDJR of Wichita Falls

2900 Old Jacksboro Hwy
Wichita Falls, TX 76302

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4.1
86 Reviews
4.1

86 Reviews

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86 Reviews of Tommy Gonzales

March 22, 2025

Dealership Rating
Employee Rating

I bought a used car and shortly after I drove it off the lot on 12 20 2024, check engine comes on, they reset the light and I drove it again that afternoon and check engine light comes on. They replaced tur More

by roofer53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Brillhart, Tamara McCuiston, Alexus Quillin , Kristie with service dept. I had to call for update each time I had it there

March 19, 2025

Dealership Rating
Employee Rating

My car was not fixed correctly. I spent 3,000 and the car is in the same condition More

by montez.family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tamara McCuiston

March 17, 2025

Dealership Rating
Employee Rating

I am very thankful for Tammy and her service team. She always kept me updated and did what she said they would do. Thank you. More

by craig_bertelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamara McCuiston , Tammy Jacobs

March 15, 2025

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Employee Rating

Best dealership ever! The people are great, the service is great, and they will get you the best deal. Shane Sick is the best Salesman ever. He listened to our needs and w More

by shanead45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Brillhart, Tamara McCuiston, Alexus Quillin, Jonathan Tucker, Zach Sanders , Shane Dick, Dewayne Jackson, Jordan Lowther

March 08, 2025

Dealership Rating
Employee Rating

Excellent customer service. My representative did an excellent job to see that everything was completed and in a timely manner. More

by bradkharmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamara McCuiston

March 05, 2025

Dealership Rating
Employee Rating

Very knowledgeable service department, came in for an oil change. Discovered there was a leak from my transmission, they got right on it the repair was made. More

by wwalt627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 19, 2025

Dealership Rating
Employee Rating

good did what they trained to do to give service to the customers all day long More

by JMG4754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamara McCuiston

February 05, 2025

Dealership Rating
Employee Rating

Got my wife right in, and out, and did so very courteously.Thank you very much! More

by nedloh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamara McCuiston

January 23, 2025

Dealership Rating
Employee Rating

Once at the service we were promptly addressed and put in the queue. Service was explained along with a time frame that was held to. More

by TSECORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tamara McCuiston

Jan 27, 2025

Grubbs CDJR of Wichita Falls responded

Thank you for your review! We’re glad to hear you were promptly taken care of and that our team provided clear communication and followed through on the timeline. Your satisfaction is important to us, and we look forward to serving you again!

January 17, 2025

Dealership Rating
Employee Rating

Service was done in a timely manner. Staff was made our experience great, so it was wonderful to work with them. More

by hiddenoaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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