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Tommy Mellow
Tommy Mellow at Walt Massey Chrysler Dodge Jeep RAM Columbia

Tommy Mellow

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Columbia

1470 Hwy 98 E
Columbia, MS 39429

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Tommy Mellow

March 20, 2026

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Employee Rating

I did pick up and delivery and Tommy was very nice and sweet on the phone and explained everything. I have Done service with them for over 3 years and he is one of the most kindest person i ever spoke too More

by jaclynainsworth0
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Yes
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Mar 21, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your experience! We’re thrilled to hear that Tommy made such a positive impression and provided clear, friendly service. We’re grateful for your loyalty over the past three years and appreciate your recommendation.

March 04, 2026

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Good Nice. Good. Friendly Nope Good good good good good Good good good good good good More

by Patmason69
Recommend Dealer
Yes

Other Employees Tagged: Tommy Mellow

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Mar 05, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

It is great to receive such enthusiastic and positive feedback. Providing a friendly and helpful atmosphere is exactly what everyone here strives for every day. We truly appreciate the support and are glad that everything went so well.

February 28, 2026

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Fastest oil change I've had so far at Walt Massey. Very pleased with CDJR side!! More

by GraceOilfield
Recommend Dealer
Yes

Other Employees Tagged: Tommy Mellow

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Mar 02, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

It is wonderful to hear that the CDJR team provided such a fast and satisfying oil change experience. Providing efficient service while maintaining high standards is always the top priority. Thank you for the kind words and for choosing the service center.

February 23, 2026

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Tommy was very helpful Very Knowledgeable about his job and explained my repairs to me More

by dalehudson56
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Yes
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Feb 24, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your experience. We’re glad to hear Tommy was helpful, knowledgeable, and took the time to clearly explain your repairs. We truly appreciate your trust in our team!

February 18, 2026

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Professional and courteous Keep updating the service and a follow up to check on everything More

by terry78
Recommend Dealer
Yes

Other Employees Tagged: Tommy Mellow

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Feb 19, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your experience. We’re glad to hear our team was professional and courteous, kept you updated throughout the service, and followed up to ensure everything was taken care of. We truly appreciate your trust in us!

February 08, 2026

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Thought they went above and beyond to help with all problems . But I was told that my light was working on my van . I did not check it before leaving . Light is More

by TonyaB
Recommend Dealer
Yes

Other Employees Tagged: Tommy Mellow

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Feb 09, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. We’re glad to hear our team went above and beyond to help with your van’s issues. We appreciate you letting us know about the light so we can make sure everything is fully addressed. Your trust in us means a lot!

February 07, 2026

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Great They kept me informed of progress and accurate estimate of expenses. Due to extended repair time, I was taken home and my car was returned to me. More

by gingerholston1941
Recommend Dealer
Yes

Other Employees Tagged: Tommy Mellow

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Feb 09, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your experience. We’re glad to hear our team kept you informed, provided an accurate estimate, and made your wait more convenient with a ride home. We truly appreciate your trust in our service team!

February 04, 2026

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They started right on my truck as soon as they could and Mr.he is a good man that gets the job done thanks More

by rubyannlee1951
Recommend Dealer
Yes

Other Employees Tagged: Tommy Mellow

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Feb 05, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for sharing your experience. We’re glad to hear work on your truck started promptly and that Tommy provided dependable service. We truly appreciate your trust in our team!

February 01, 2026

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Recall work to be completed Several recalls needed to be updated on my 2022 Ram 2500 More

by Offshore342000
Recommend Dealer
Yes

Other Employees Tagged: Tommy Mellow

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Feb 03, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. We’re glad we could help get your 2022 Ram 2500 up to date with all the necessary recall work. We truly appreciate your trust in our service team!

January 29, 2026

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Great job and service! Customer service was spectacular and hospitality was awesome. I was in and out in no time. More

by macnasty11
Recommend Dealer
Yes

Other Employees Tagged: Tommy Mellow

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Jan 30, 2026

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your kind feedback. We’re glad to hear you received great service, experienced spectacular customer care and hospitality, and were in and out quickly. We truly appreciate your trust in us.

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