Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Toney Richards

Overview Reviews (54) Inventory (156)

Contact Me

View All Employees

< View All Employees

Toney Richards

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

A little about me, I love to cook, spend quality time with my family. I'm a avid sneaker collector in spare time. Also, I'm a Huge Redskins fan as well!

Contact Me

4.7

54 Reviews

A little about me, I love to cook, spend quality time with my family. I'm a avid sneaker collector in spare time. Also, I'm a Huge Redskins fan as well!

Overview Reviews (54) Inventory (156)

Dealership Experience

7 yrs, 1 mo

Industry Experience

23 yrs, 3 mos

Specialties & Trainings

I have over 17 years in the Auto Industry from Sales, Management etc.

4.7

54 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Toney Richards

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

54 Reviews of Toney Richards

October 21, 2025

Dealership Rating

Employee Rating

They helped me get the car I want. Even looked at other dealerships to make sure I got it Even looked at other dealerships to make sure I got it More

by VICTORIATBRANDON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith

Report | Print

October 19, 2025

Dealership Rating

Employee Rating

The time spent at the service center was much longer than I anticipated. They also do not respond to text messages to the number they text you from telling you you can message about your vehicle. I anticipated. They also do not respond to text messages to the number they text you from telling you you can message about your vehicle. More

by colleen.tozier

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith

Report | Print

September 14, 2025

Dealership Rating

Employee Rating

Brought my son with me and all the staff were always so interactive and friendly towards him I really couldn't of asked for a better interaction for him. interactive and friendly towards him I really couldn't of asked for a better interaction for him. More

by MFHOERLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

September 13, 2025

Dealership Rating

Employee Rating

Helpful , seem to know what they are talking about, straight forward, explained everything,friendly ,seem to like they job straight forward, explained everything,friendly ,seem to like they job More

by JAIMEDOWLING62

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith , Dakota

Report | Print

September 11, 2025

Dealership Rating

Employee Rating

Service was completed in a timely and satisfactory manner. Will use them again if necessary. manner. Will use them again if necessary. More

by BLANKS2261

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield

Report | Print

August 29, 2025

Dealership Rating

Employee Rating

Very fast work on the car and got everything done that was needed. Was a simple oil change. was needed. Was a simple oil change. More

by anttav0110

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith

Report | Print

July 25, 2025

Dealership Rating

Employee Rating

Tyler was a competent and friendly salesman who was not pushy and actually pleasant to work with. He took the time to explain things during and after the whole process. pushy and actually pleasant to work with. He took the time to explain things during and after the whole process. More

by robgx6

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz

Report | Print

July 20, 2025

Dealership Rating

Employee Rating

completely satisfied with your recent visit. Great customer service. Thank you for all that you did for my car. Great customer service. Thank you for all that you did for my car. More

by RITADEWS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Carlos Santiago, Stephen Fletcher, Anton Smith

Report | Print

Jul 23, 2025 -

Southern Mazda Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 18, 2025

Dealership Rating

Employee Rating

Very good work on all repair on check items that require repairs will not take this again repairs will not take this again More

by bosn392

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 23, 2025 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 20, 2025

Dealership Rating

Employee Rating

I was told the inspection was free. I paid $20 for it. I would have like more transparency. I like having an appointment. I paid $20 for it. I would have like more transparency. I like having an appointment. More

by winzerleah

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Report | Print

Dealership Inventory (156 Vehicles)

2025 Mazda CX-5 | new

$34,791

2025 Mazda CX-5

new

Soul Red Crystal Metallic exterior

Automatic

All-wheel Drive

$34,791

View Vehicle Details

View Details

2016 Mazda CX-5 | used

$12,799

2016 Mazda CX-5

used

Soul Red Metallic exterior

Automatic

All-wheel Drive

$12,799

View Vehicle Details

View Details

2025 Mazda CX-5 | new

$30,016

2025 Mazda CX-5

new

Machine Gray Metallic exterior

Automatic

All-wheel Drive

$30,016

View Vehicle Details

View Details

2025 Audi Q7 | used

$52,734

2025 Audi Q7

used

Glacier White Metallic exterior

Automatic

All-wheel Drive

$52,734

View Vehicle Details

View Details

2025 Mazda CX-5 | new

$33,068

2025 Mazda CX-5

new

Platinum Quartz Metallic exterior

Automatic

All-wheel Drive

$33,068

View Vehicle Details

View Details

2025 Mazda CX-90 | new

$39,645

2025 Mazda CX-90

new

Machine Gray Metallic exterior

Automatic

All-wheel Drive

$39,645

View Vehicle Details

View Details

View All Inventory

Get a $100.00 gift card when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.