This was our first stop in looking at vehicles in person.
Mr. Ward didn't try to push us in any certain direction he listened to our questions and answered with full confidence. He mentioned he was off alrea
Mr. Ward didn't try to push us in any certain direction he listened to our questions and answered with full confidence. He mentioned he was off already the day we showed up,he was already supposed to leave two hours before we got there, and we got there an hour before the dealership closed, and he stayed to help us. We were thankful for him that evening, being a family without much free time. We went to two more dealerships the following day and not one person came to talk to us or open vehicles until we went to ask, I felt that spoke volumes on James Wood. The entire process was easy from start to end. We called to tell him we were ready and what we wanted to add. Mr. Ward took care of everything and made it where we showed up and walked out quickly with a new vehicle along with all the things we added to the Yukon XL such as, tinted windows, black emblems and wheels, along with floor liners. I have bragged about our process since we left that day, and how Mr. Ward has gained our business with James Wood for a lifetime.
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by HTH44
Verified Customer
Verified Customer
Other Employees Tagged:
Derek Ward
, I believe Tony Lara is who we worked with in the finance department and he was great, made the finance process easy to complete.
Dec 10, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for sharing your wonderful experience with us! I am happy to hear that Mr. Ward provided you with such attentive service during your visit to James Wood Chevrolet Buick GMC Decatur. It's great to know that he was able to accommodate you despite his schedule and make the vehicle selection process seamless and enjoyable. I appreciate your kind words and am excited that you chose the GMC Yukon XL with all the added features! Looking forward to serving you and your family for many years to come. Don’t hesitate to reach out if you need anything in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
James Wood GMC was the easiest and most accommodating
dealership I have ever been to. Best car buying experience to date!
dealership I have ever been to. Best car buying experience to date!
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by Colin T
Verified Customer
Verified Customer
Nov 21, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Colin, thank you for your fantastic feedback! I'm excited to hear that your experience at James Wood Chevrolet Buick GMC Decatur was easy and accommodating. Our team strives to provide the best car-buying experience for all our customers, and it’s great to know we succeeded with you. We look forward to welcoming you back for your next visit!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
My company bought me a new truck for travel and work, I
came in and met with Tony told what i was looking for He showed me some option, sent them back to company. Got you guys set up as a vender and they m
came in and met with Tony told what i was looking for He showed me some option, sent them back to company. Got you guys set up as a vender and they made it happen. I don't know whom in you finance and accounting they talked with, but it was smooth and painless on our end. Delivery day, I came in singed finale paperwork and got a walk thru the vehicle features. All my questions were answered and follow ups where complete. Now that you are set up as a vender i foresee some future pickup as our future grows.
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by shannon.davis
Verified Customer
Verified Customer
Nov 19, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Shannon! I am delighted to hear about your positive experience with Tony and the smooth process of purchasing your new truck at James Wood Chevrolet Buick GMC Decatur. It's great to know that our finance and accounting team made everything seamless for you. We're looking forward to assisting you with future pickups as your company grows. If you have any questions or need assistance, don’t hesitate to reach out. Safe travels with your new truck!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Tony had everything ready for me to to see the truck and
sign the paperwork. Reuben was very nice in the finance department.
sign the paperwork. Reuben was very nice in the finance department.
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by wayneelmore
Verified Customer
Verified Customer
Nov 01, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Wayne! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that Tony was well-prepared for you and that Reuben provided excellent service in the finance department. I appreciate your feedback, and we look forward to assisting you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
First time buying experience .
Tony L has wonderful product knowledge, something that has been missing in the dealership world for some time. He was respectful and made extra effor
Tony L has wonderful product knowledge, something that has been missing in the dealership world for some time. He was respectful and made extra efforts for us to get the deal done.
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by jmcclain1958
Verified Customer
Verified Customer
Oct 21, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for sharing your positive experience with us! I'm thrilled to hear that Tony's product knowledge and dedication made your first-time buying experience a great one at James Wood Chevrolet Buick GMC Decatur. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Great dealership!
! Enjoyed the buying process!! Easy hassle free buying!!! Would recommend James Woods for your next vehicle!!
! Enjoyed the buying process!! Easy hassle free buying!!! Would recommend James Woods for your next vehicle!!
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by karlapickens
Verified Customer
Verified Customer
Oct 12, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review, Karla! I'm thrilled to hear that you enjoyed the hassle-free buying process at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me. We look forward to assisting you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I had a great experience!
Tony helped me find the perfect car! I’m not from Decatur, but I will gladly travel to this dealership again!
Tony helped me find the perfect car! I’m not from Decatur, but I will gladly travel to this dealership again!
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by darianwetzel
Verified Customer
Verified Customer
Oct 12, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your amazing review! I'm delighted to hear that you had such a great experience at James Wood Chevrolet Buick GMC Decatur and that Tony helped you find the perfect car. It’s wonderful to know you’d travel to see us again—I truly appreciate that! We look forward to welcoming you back on your next visit!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com