Tony McPhail
Tony McPhail at Mac Haik Chevrolet

Tony McPhail

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.9
193 Reviews
4.9

193 Reviews

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193 Reviews of Tony McPhail

April 09, 2026

Dealership Rating
Employee Rating

Got a Oil Change today ! Bought the package of 3! Slower timing than usual but Tony Tried his best to make it as efficient as possible More

by wolosonjacinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Mac Haik Chevrolet responded

Thank you for choosing our three-pack oil change package for your Chevrolet Suburban and for the five-star rating. We appreciate Tony’s effort to keep your service as efficient as possible despite the longer timing. We look forward to welcoming you back soon. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 05, 2026

Dealership Rating
Employee Rating

This dealership is the best! They take good care of their customers. They are respectful, curtious, and care about what you want as a customer. More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Rojas, Ramon Kewayfati

Apr 05, 2026

Mac Haik Chevrolet responded

Thank you for the 5-star rating and for trusting us with your Chevrolet Traverse. Our team is delighted you felt respected and well cared for throughout your visit. We look forward to assisting you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 12, 2026

Dealership Rating
Employee Rating

I received excellent service with expedient work done on my suburban. I was very pleased with the service staff, they were very cordial as always. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Charles, Jim Cox , Eduardo Juarez

Mar 12, 2026

Mac Haik Chevrolet responded

Thank you for sharing your feedback. We’re glad our Chevrolet service team provided prompt work and courteous assistance. Please let us know if there’s anything else we can help you with. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 06, 2026

Dealership Rating
Employee Rating

Excellent service once again as always. The techs are timely and courteous doing great work. I am very pleased with Mac Haik and the service they provide on my vehicles. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Charles, Jim Cox

Mar 07, 2026

Mac Haik Chevrolet responded

We’re thrilled that our team continues to deliver timely, courteous service on your Chevrolet Corvette. It’s rewarding to know you feel confident in the quality of our work. We appreciate your ongoing trust and look forward to assisting you with your vehicles again. That Great Mac Haik Feeling Brian Caldwell, Service Director

January 24, 2026

Dealership Rating
Employee Rating

They were really helpful at resolving my car issues and offered me an Uber ride to make my appointment. More

by PATRICIA BELTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

January 15, 2026

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Employee Rating

Brad did an exceptional job at attending to my needs to get my truck fixed and out the same day! Top notch service! More

by THANNA1966
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brad Kny

Jan 15, 2026

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

January 06, 2026

Dealership Rating
Employee Rating

Great service, everyone was friendly and knowledgeable. Will always recommend to anyone I know. Thank you More

by Kimmygzz95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Horace Manuel

Jan 06, 2026

Mac Haik Chevrolet responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Antione Burks, General Manager

January 04, 2026

Dealership Rating
Employee Rating

I received excellent service that was expedient and professional. All of the techs and service personnel are polite and very cordial. I was very pleased. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Charles, Jim Cox

Jan 04, 2026

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

December 11, 2025

Dealership Rating
Employee Rating

Very friendly and took care of my vehicle without any issues. I appreciate everything that they do for me! More

by SAI16X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

December 03, 2025

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Employee Rating

Mak Haik Chevy has been my dealership for about 30 years. The service is impeccable, and all my vehicles have been purchased from there as well. I feel like the staff there knows me and always takes good car More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Jim Cox, Carlos Murillo , Henry Palacios

Dec 03, 2025

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

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