Tony Pozderac

The team I worked with at Mercedes Benz of Owings Milll, MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team MD (Elliott Bourne, Courtney Devilbliss, Rob Banks and the finance dept) are amazing! My customer service experience was phenomenal! The entire team is knowledgeable and very professional. Special recognition and appreciation to Mr. Elliott Bourne who needs to be the Mercedes Benz salesman of the century! From the time I entered the showroom to the time I drive off with my new car, he made sure my experience was the epitome of any car buying experienceI have ever had! Mr. Bourne is easy going, patient and did not at any time make me feel pressured to purchase a car. He is into his business. knowledgeable and provided detailed information about the car. He is also professional, open, friendly and easy to converse with. The tech training I received from Courtney Devilbliss about the car is/was top notch and thorough, All of my questions were answered and I never was made to feel unappreciated. The dealership is comfortable, and was not too loud and had the right amount of traffic. My experience was rewarding, memorable. Much better than I imagined it would be. Thank you Mercedes.Benz of Owings Mills MD. More

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I had an outstanding experience with both the sales representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expecta representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expectations. Mr. Bourne went over and above the call of duty — even coming in on his day off to ensure that everything was handled smoothly and that I was taken care of. That kind of commitment is rare and speaks volumes about his dedication to his customers. There were no bogus or fake fees added to my deal. There were no aggressive tactics or pressure of any kind. He was so pleasant and professional. The sales manager, Mr. Pozderac, also played an exemplary role, ensuring that the process was seamless and that all my questions and concerns were addressed thoroughly. Together, they created a truly exceptional experience that left me confident and satisfied with my purchase. I was even surprised at how much I enjoyed my time in the finance office with Mr. Kolo. I can't remember a time when that was true. The whole experience is high tech. I cannot say enough about how impressed I am with their efforts. They turned what could have been a stressful process into an easy and enjoyable one. I will buy every Mercedes from this dealership in the future and recommend anyone in the market to do the same. More

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Thank you to Dennis Epps! Once again, for the fifth time, he has helped me into a new vehicle. Dennis is truly the best salesman—knowledgeable about every detail of the pro Once again, for the fifth time, he has helped me into a new vehicle. Dennis is truly the best salesman—knowledgeable about every detail of the product, personable, and professional at every step of the process. Big shot out to the entire Owings Mills team from the GM Jonathan, Tony, Dennis, and team!! Thank You!! More

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Lovely dealership! Nice service folks. Andy was great. Everybody treated me so nice! I didn’t expect to buy a car but it worked out so well. Nice service folks. Andy was great. Everybody treated me so nice! I didn’t expect to buy a car but it worked out so well. More

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Stellar experience. Everyone is exceptionally nice and very knowledgeable about Mercedes! Would highly recommend. Elliott went above and beyond! Everyone is exceptionally nice and very knowledgeable about Mercedes! Would highly recommend. Elliott went above and beyond! More

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When I first came to Mercedes-Benz I knew nothing of the brand. Tony took the time to explain why a Mercedes is the best option. Dennis was incredibly helpful but also committed to ensuring that the car b brand. Tony took the time to explain why a Mercedes is the best option. Dennis was incredibly helpful but also committed to ensuring that the car buying experience was as seamless and stress-free as possible. More

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I was looking for a new car and wanted to upgrade from a Honda to a luxury vehicle. I entered Mercedes dealership and ended up purchasing my car from this dealership. Lucy Yun was the sales representative Honda to a luxury vehicle. I entered Mercedes dealership and ended up purchasing my car from this dealership. Lucy Yun was the sales representative who assisted me and she was excellent. She understood what I was looking, was very patient with me, as I was undecided. She explained features of the vehicle expressing her own experience, which helped me making my decision for selecting the car. She was honest explaining the pros/cons of the cars I shortlisted. Tony Pozderac was very polite and did ensure that I get the car which had all features I was looking for. Thanks to Mr. Kolo for explaining the packages available for the car. After the purchase, Christine went over all features of the car with me. She is great to work with. I was glad I stepped into this dealership and am thankful to the team for helping me get my new car. More

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Great customer service & friendly environment. Excellent business acumen and overall willingness to meet my needs as a customer. Greatly appreciate everything from Elliott and the team! Excellent business acumen and overall willingness to meet my needs as a customer. Greatly appreciate everything from Elliott and the team! More

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Great experience at the dealership with Dennis Epps. I was hours away from the dealership but when I got there they had everything ready to go. All I had to do was sign the paperwork and drive off. I was hours away from the dealership but when I got there they had everything ready to go. All I had to do was sign the paperwork and drive off. Thanks you. Love my new Gle. More

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Mr. Andy has done an amazing job at making the car purchase process go very smoothly. He is a very nice person who is very willing to help with anything that is needed. I would 100% recommend him to a purchase process go very smoothly. He is a very nice person who is very willing to help with anything that is needed. I would 100% recommend him to anyone wanting to purchase a Mercedes Benz. More

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