Tonya Sitkowski
Tonya Sitkowski at Matthews Nissan

Tonya Sitkowski

Service Advisor

Matthews Nissan

3101 Vestal Pkwy E
Vestal, NY 13850

Contact Me
4.9
359 Reviews

Dealership Experience

22 yrs, 2 mos

Industry Experience

22 yrs, 2 mos

Languages Spoken

English English

4.9

359 Reviews

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359 Reviews of Tonya Sitkowski

June 11, 2025

Dealership Rating
Employee Rating

I’m happy with the service department and Tonya is an excellent representative of the company and wonderful to work with. More

by mmacdonald98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Matthews Nissan responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

June 09, 2025

Dealership Rating
Employee Rating

Everything was great at Matthews. My experience went smoothly. I will recommend family and friends here for en easy stress free experience. More

by benji1191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Egan

Jun 10, 2025

Matthews Nissan responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 05, 2025

Dealership Rating
Employee Rating

Took vehicle in for inspection that failed and they scrapped sticker off virtually making vehicle undriveable. Like who does that I still had appointments to attend to after that inspection and I had t More

by gfurman517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 05, 2025

Dealership Rating
Employee Rating

Every time I go to Matthews Dealership I am greeted with smiles and great customer service! They are always willing to help and make you feel comfortable and assured that your vehicle is in good hands. More

by Lotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Van Patten, Matt Taft

Jun 09, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 26, 2025

Dealership Rating
Employee Rating

Everybody treated us very good. We are very satisfied with the people that we dealt with. More

by gramabjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 28, 2025

Matthews Nissan responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 08, 2025

Dealership Rating
Employee Rating

Brought a company vehicle for a recall, the appointment was easy to set up on line. The car needed to be left for the morning and they provided a ride back to my office. Everything went smoothly. More

by steve@lalordental.com
Recommend Dealer
Yes

Other Employees Tagged: Matt Taft, Kurt Starner

May 09, 2025

Matthews Nissan responded

Hi Steve- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 03, 2025

Dealership Rating
Employee Rating

I arrived e few yearly and was able to drive right in. I waited in your very nice waiting room. Matt was very nice and helpful. More

by fkillian63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taft, Kurt Starner

May 03, 2025

fkillian63 responded

I arrived a few minutes early and was able to drive right in.

March 25, 2025

Dealership Rating
Employee Rating

Outstanding service department! I would never take my Nissan Frontier any were else! Thanks for taking care of my vehicle!!! More

by aallen40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Konecny

Mar 26, 2025

Matthews Nissan responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 22, 2025

Dealership Rating
Employee Rating

Very professional and thorough. I'm very comfortable in their waiting area while I wait for my car to be done. I can have a coffee or two and work while I wait. More

by fiedlert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

March 15, 2025

Dealership Rating
Employee Rating

Willing to work with you. Because of that, I continue to lease and service my car there. More

by jonmorris8
Recommend Dealer
Yes

Other Employees Tagged: Andrea Barrett, Gary Van Patten

Mar 17, 2025

Matthews Nissan responded

Hi-Thank you for the 5 Star Review and your business!

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