

27 Reviews
Write a Review27 Reviews of Tonya Whitaker
May 27, 2025
Efficient, professional, knowledgable, good reliable product, nice customer waiting area, able to watch mechanic doing service repairs. product, nice customer waiting area, able to watch mechanic doing service repairs. More
Other Employees Tagged: Nicholas Maldonado, Marcus Smith, Warren Cassidy, Amanda Newton
May 23, 2025
Excellent service and communication from start to finish. Will drive from Downtown Denver for this level of service. Will drive from Downtown Denver for this level of service. More
Other Employees Tagged: Amanda Newton
May 16, 2025
I made a reservation to do two things, oil change and recall repair. I had a letter that said I could make a reservation to get the recall. The dealership did not order the cover for the trailer hitch recall repair. I had a letter that said I could make a reservation to get the recall. The dealership did not order the cover for the trailer hitch to do the recall. More
May 10, 2025
Great staff at the dealership. Everyone was friendly and helpful. I have been bringing my vehicle here since I bought it and have always walked away happy with the service. Everyone was friendly and helpful. I have been bringing my vehicle here since I bought it and have always walked away happy with the service. More
Other Employees Tagged: Chad Reiss, Marcus Smith , River, Gio
May 08, 2025
I've always had great service with Toyota. However my last visit was not up to par. I as given a estimate time of an hour. It took an hour and a half. No one approached me to give me an update However my last visit was not up to par. I as given a estimate time of an hour. It took an hour and a half. No one approached me to give me an update. I had to go find someone. When they were done I as told everything was fine. But it wasn't . The rear brake we marked caution and the filters were marked critical. In past, I've gotten a call and was asked if it wanted them replaced. If I had gotten that call I would have said yes. I had to text this morning for more information. I was told the brakes are ok for now and the filters can replaced next service. Critical filters for 5000 miles doesn't sit right with me. We have had an issue with the Service Tech we worked with before. I will continue to use McDonald Toyota. They have always been good to us and have done a good job. I hope this last service is a one time 'issue'. Thank you More
April 30, 2025
Trying to get updates or ahold of someone in the service department is like pulling teeth from an alligator. Weren't able to answer questions about the work being done i.e is the repair come with a warranty department is like pulling teeth from an alligator. Weren't able to answer questions about the work being done i.e is the repair come with a warranty. More
Other Employees Tagged: Nicholas Maldonado
April 25, 2025
Quality service and very timely. Detailed video from service tech on all services. Waiting area was very clean. Detailed video from service tech on all services. Waiting area was very clean. More
Other Employees Tagged: Christian Mclaughlin, Cruz Arellano
