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Townes Moore
Townes Moore at Autostar Subaru of Silverthorne

Townes Moore

Service BDC

Autostar Subaru of Silverthorne

171 W 9th St
Silverthorne, CO 80498

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4 Reviews
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4 Reviews

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4 Reviews of Townes Moore

July 19, 2025

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Wow- they responded immmediatly upon my new car inquiries. Everyone I made contact with was helpful, knowledgeable and happy to help. I received quick responses to all questions, and never any pres More

by shawsflyual
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Recommend Dealer
Yes

Other Employees Tagged: Dan Blaise, Joe Kelliher, Christina Monaghan, John Garces

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July 04, 2025

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Everyone was very nice to me and asked if I needed any help!they were very professional More

by KATHYSBANDIT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Axel Harder

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Jul 08, 2025

Autostar Subaru of Silverthorne responded

Kathy, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

June 08, 2025

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Customer Service could be better when checking in and out. Employees not motivated. Paying at the cashier is annoying. Last time the breaks needed replaced, didn’t have it done, this time the breaks are More

by RMARRON970
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Autostar Subaru of Silverthorne responded

RMARRON970, We greatly appreciate you sharing your thoughts about your recent experience at our dealership. Your feedback is invaluable to us as it helps us refine our services and ensure customer satisfaction. We understand the importance of effective communication and regret any missteps that may have occurred during your visit. Our team is dedicated to providing clear and concise information to make your experience as seamless as possible. Your concerns have been duly noted, and we will certainly use them to strengthen our communication processes moving forward. If you have any additional questions, comments, or would like to discuss your experience further, please don't hesitate to contact us directly at 828-452-2841. We value your business and the opportunity to address any concerns you may have. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

April 10, 2025

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Employee Rating

Issues aren't resolved clearly; they keep throwing the ball to another person. After a few thousands and many trips to the dealership; you might have your vehicle fix for a few months before you have to g More

by antobutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Austin , George Decker, James Berger COO

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Apr 14, 2025

Autostar Subaru of Silverthorne responded

antobutler, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

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