Travis White

Twin City CDJR responded

Thank you for sharing your experience, and we deeply apologize for the issues you’ve encountered. We understand how frustrating it must be to have your car in for repairs for such an extended period without a resolution. It's unacceptable that you felt misled and were charged for parts you didn’t need. Your feedback is very concerning, and we will investigate this matter to understand what went wrong and ensure this does not happen again. We take your comments seriously and appreciate you bringing them to our attention. While we regret your experience, we are committed to making improvements based on your feedback.