Honda of FW is clean, comfortable for those waiting, and
provides a nice assortment of beverages and plug ins for laptop or phone needs. All departments have great communication.
provides a nice assortment of beverages and plug ins for laptop or phone needs. All departments have great communication.
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by cindy.repucci
Service Price Transparency
Oct 28, 2025 -
Honda of Fort Worth responded
Thank you for sharing your positive experience with us. We are delighted to hear that you found our facility clean and comfortable during your visit. It means a great deal to know that our waiting area amenities, including the beverage selection and convenient charging stations for your devices, made your time with us more pleasant. We take pride in ensuring our customers have everything they need while they wait. Your kind words about the excellent communication across all our departments truly highlight the dedication of our team. We appreciate you taking the time to recognize these efforts, and we look forward to continuing to provide you with the same level of service in the future.
I’ve been committing this dealership for the past 10 plus
years. I’ve always received professional treatment with fair pricing for the needs of my vehicle.
years. I’ve always received professional treatment with fair pricing for the needs of my vehicle.
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by Mtbohannon
Service Price Transparency
Oct 16, 2025 -
Honda of Fort Worth responded
Thank you for your wonderful feedback. We are thrilled to hear that you have consistently experienced professional service and fair pricing for your vehicle needs over these many years. Your loyalty means everything to us, and we truly value customers like you who trust us with their automotive care. It is incredibly rewarding to know that we have been able to meet your expectations time and time again. We look forward to continuing to serve you with the same level of professionalism and fairness that has earned your trust for more than ten years.
I have purchased three cars from this dealership and have
used their service department for all. I have been pleased and am satisfied that my next vehicle will be from here, as well.
used their service department for all. I have been pleased and am satisfied that my next vehicle will be from here, as well.
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by arg
Service Price Transparency
Oct 14, 2025 -
Honda of Fort Worth responded
We are thrilled to hear about your continued loyalty over your three vehicle purchases and ongoing service experiences. Your satisfaction with both our sales and service departments means everything to us. It's wonderful to know that we've consistently met your expectations and that you're planning to choose us again for your next vehicle. Your trust in our team and commitment to returning speaks volumes about the relationships we strive to build with every customer. We look forward to serving you for many years to come.
I worked with Trent, service advisor, who kept things
honest and provided great feedback during the service period. He also ensured that one vehicle recall item was taken care off even though I hadn’t p
honest and provided great feedback during the service period. He also ensured that one vehicle recall item was taken care off even though I hadn’t planned for it. Nice work, Trent.
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by kbraju
Service Price Transparency
Trenton Thannisch was my service advisor, and he did an
excellent job. He was professional, made helpful recommendations for my 2008 Honda Pilot, and kept me updated throughout the process with messages an
excellent job. He was professional, made helpful recommendations for my 2008 Honda Pilot, and kept me updated throughout the process with messages and a link. I originally came in for a simple oil change, but the service was fast, thorough, and even included a complimentary car wash. The cashier staff at the desk were also very helpful and explained the checkout process clearly. I even asked for a Honda of Fort Worth plate frame, and they kindly gave it to me for free! I traveled from North Fort Worth and will continue to service here. Thank you, Trenton, to the cashier gals up front, as well as the gentleman who gave me the plate frame!
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by JC
Service Price Transparency
Sep 10, 2025 -
Honda of Fort Worth responded
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that your service advisor provided such professional care and made valuable recommendations for your Pilot. It sounds like the communication throughout your visit was excellent, with updates and helpful information keeping you informed every step of the way.
We are delighted that what started as a routine oil change turned into such a positive experience with our fast and thorough service, complete with a complimentary car wash. Our team takes pride in going above and beyond, and we are pleased that our front desk staff made your checkout process clear and easy to understand.
It warms our hearts to know that you felt welcomed enough to ask for a plate frame and that our team was happy to provide one at no charge. These small gestures reflect our commitment to making every customer feel valued and appreciated.
Your willingness to travel from North Fort Worth and continue servicing with us means everything to our team. We look forward to providing you with the same exceptional service experience in the future.
I appreciate the fact that when I arrive early for a
service appointment for my 2021 Civic at 7:00 AM; I am met by a friendly & warm professional. Trent wasted no time in signing me in quickly and takin
service appointment for my 2021 Civic at 7:00 AM; I am met by a friendly & warm professional. Trent wasted no time in signing me in quickly and taking care of my vehicle! I have been a loyal customer with Honda of Ft Worth since 2012. I like how the Service Center works with their customers & Trent is an asset to a company like Honda of Fort Worth! Keep up the good work!
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by jean34
Service Price Transparency
Oct 20, 2023 -
Honda of Fort Worth responded
Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations.
Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.