Trenton Nobles

Poor customer service for manager years. Nothing’s changing after talking to the dealership or Acura customer service. Final straw is no honoring the $49.50 service coupon. Nothing’s changing after talking to the dealership or Acura customer service. Final straw is no honoring the $49.50 service coupon. More

by Dash Verified Customer Verified Customer

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Had my car for over a year. Did not fix the issues entirely. Kept damaging the vehicles paint during maintenance. Completely unable to contact the service department for any sor Did not fix the issues entirely. Kept damaging the vehicles paint during maintenance. Completely unable to contact the service department for any sort of update. By far the worst experience I've ever had with vehicle service. Vehicle still has issues that need to be fixed that were a part of why I brought it in. So, work was never full completed after over a year of maintenance, with no updates, constantly new damage. And I received essentially nothing in return. I have given up trying to work with the service department. Never will I ever bring this vehicle back to "make things right" because it WILL get damaged again and I cannot continue without having my car for another year. I use the car for Uber and was unable to work because I cannot use a loaner for work. By far the most terrible experience I've ever had. More

by Jeremy Monday Verified Customer Verified Customer

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Staff needs more training, and they need to hire someone to answer service phone calls. No one has followed through with my extended warranty service request. to answer service phone calls. No one has followed through with my extended warranty service request. More

by mendez_18_maria Verified Customer Verified Customer

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Excellent service both in the sales room and at the service area. I have never been disappointed. service area. I have never been disappointed. More

by jdebernardis69 Verified Customer Verified Customer

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Did a good and fast job with all the paper all the paperwork and was very friendly. paperwork and was very friendly. More

by okieman70 Verified Customer Verified Customer

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The sales experience and titling process were less than stellar. What helped was financing on my own. Not sure how I feel about the Grubb Tulsa service. Comparing to the previous group who owned it; there stellar. What helped was financing on my own. Not sure how I feel about the Grubb Tulsa service. Comparing to the previous group who owned it; there is a long way to go. More

by kr0b Verified Customer Verified Customer

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Great,low pressure. Professional. Sales person a little fast, but was professional. Financing, listened to my concerns. Professional. Sales person a little fast, but was professional. Financing, listened to my concerns. More

by saraanderson6219 Verified Customer Verified Customer

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Very friendly and accommodating even while they are underconstruction. My service advisor was very good. underconstruction. My service advisor was very good. More

by srpastor0 Verified Customer Verified Customer

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The service writer and manager handled an issue we had in a very satisfactory order. Happy with customer focus a very satisfactory order. Happy with customer focus More

by garypaulreeves Verified Customer Verified Customer

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Everyone was so helpful and so nice this was by far the absolute best car buying experience! absolute best car buying experience! More

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