Treshaun Travis

I Found the GOKC Service Dept. to be attentive, accommodating, expeditious, mostly responsive, and generally thorough. Most agents/techs/managers, esp., Antonio, go the extra mile to be attentive, accommodating, expeditious, mostly responsive, and generally thorough. Most agents/techs/managers, esp., Antonio, go the extra mile for customer satisfaction. More

by kgm201 Verified Customer Verified Customer

Report | Print

Great experience! They had to reschedule my appointment but came to my office, picked up my car, left me a loaner, finished the service before I needed it completed & They had to reschedule my appointment but came to my office, picked up my car, left me a loaner, finished the service before I needed it completed & I was able to pay my invoice electronically. Simple, elegant transaction! More

by stephen.k.parks Verified Customer Verified Customer

Report | Print

Very clean, friendly staff great customer service. I would recommend Genesis of Kansas City for your auto needs. I would recommend Genesis of Kansas City for your auto needs. More

by timcarter3213 Verified Customer Verified Customer

Report | Print

Very personalized service would recommend them to anyone looking forward to our first service appointment 👍 looking forward to our first service appointment 👍 More

by vwinship Verified Customer Verified Customer

Report | Print

I was immediately waited on. Taken to the waiting area where there were beverages and snacks. Everyone was friendly. The service was great. I made an appointment for an oil chang Taken to the waiting area where there were beverages and snacks. Everyone was friendly. The service was great. I made an appointment for an oil change More

by nkeith Verified Customer Verified Customer

Report | Print

They managed my situation very well with speed and efficiency. My car was cleaned and it was a job well done. efficiency. My car was cleaned and it was a job well done. More

by steveg12 Verified Customer Verified Customer

Report | Print

They communicate effectively and often. The staff is always friendly and very helpful. Glad the dealership opened closer to my home. The staff is always friendly and very helpful. Glad the dealership opened closer to my home. More

by BB4 Verified Customer Verified Customer

Report | Print

Overall, the service was great. Everything went as planned and how the team described it. They said it would take about an hour, and it did Everything went as planned and how the team described it. They said it would take about an hour, and it did More

by JOESC32 Verified Customer Verified Customer

Report | Print

Very friendly and very thorough. They gave a time frame and was right on with delivery!! So glad Kansas City has a service center! They gave a time frame and was right on with delivery!! So glad Kansas City has a service center! More

by coulter.w67 Verified Customer Verified Customer

Report | Print

Overall the service was great. However, they rotated my tires and forgot to reset pressures according to how they should differ in front and back. This either requires me to take However, they rotated my tires and forgot to reset pressures according to how they should differ in front and back. This either requires me to take a trip back to correct or have my husband do it, so would just appreciate the job being done correctly and the list doublechecked the first time. More

by JCarney Verified Customer Verified Customer

Report | Print