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Trevor Russ
Trevor Russ at Bryan College Station Toyota

Trevor Russ

Sales Consultant

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.7
12 Reviews
4.7

12 Reviews

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12 Reviews of Trevor Russ

December 29, 2025

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Employee Rating

Extremely rude, unprofessional, arrogant management, with zero customer service skills. I would highly encourage prospective customer to look elsewhere. More

by omkarkarki1980
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Recommend Dealer
No

Other Employees Tagged: Tomas Sandoval

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Jan 05, 2026

Bryan College Station Toyota responded

Thank you for sharing your experience. We take feedback about professionalism and customer service seriously and will review your comments with our management team. We would like to understand what happened, please feel free to reach out to us directly. Customer Relations Manager customerservice@purdygroupusa.com

October 29, 2025

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Fue una buena experiencia , un staff de profesionales . Excelente costumer service . Excellent service en Bryan tx More

by magdaavila31
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Recommend Dealer
Yes
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Oct 29, 2025

Bryan College Station Toyota responded

¡Gracias por compartir tu experiencia! Nos alegra saber que nuestro equipo de profesionales te brindó un excelente servicio y que tu visita con nosotros fue positiva. Customer Relations Manager customerservice@purdygroupusa.com

October 28, 2025

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John Gray was excellent to work with. Vehicle was precisely as described and the price was excellent. More

by BLAKEJENNINGS
Recommend Dealer
Yes

Other Employees Tagged: Rusty Chandler, John Gray, Justin Birdwell, Scott Gaston

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Oct 29, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! We are glad John was able to assist you and that the vehicle and pricing met your expectations. Wishing you happy miles! Customer Relations Manager customerservice@purdygroupusa.com

June 30, 2025

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Quick service convenient sale they'll handle most of the details for you and check up on you after More

by rictussilk
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Recommend Dealer
Yes
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Jul 02, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We are glad to hear you found the service quick and the sales process convenient. We look forward to assisting you again. Customer Relations Manager customerservice@purdygroupusa.com

June 24, 2025

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The new Camry is awesome. Trevor made the whole buying experience a breeze. I'll definatly be back. Thanks! More

by kgrimm
Recommend Dealer
Yes
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Jun 25, 2025

Bryan College Station Toyota responded

We appreciate your feedback and are happy to hear Trevor made your Camry purchase smooth. Thank you for choosing us, and we look forward to your next visit! Customer Relations Manager customerservice@purdygroupusa.com

April 06, 2025

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All of the staff was very helpful and nice. The service department is also grwat More

by hexner79
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Recommend Dealer
Yes

Other Employees Tagged: John Gray

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Apr 07, 2025

Bryan College Station Toyota responded

Thank you for the feedback! We're glad to hear the staff and service department made your experience a positive one. We appreciate your trust and look forward to assisting you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

March 03, 2025

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Trevor was great! Very pleasant to work with and was exceptionally professional in our dealings over the phone and in person. I came in from out of town for my purch More

by Tim.thibodeaux13
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Recommend Dealer
Yes
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Mar 04, 2025

Bryan College Station Toyota responded

Thank you for your kind words! We're glad to hear that Trevor provided such a professional and seamless experience, both over the phone and in person. We appreciate you making the trip to work with us and are grateful for your support. Enjoy your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com

March 03, 2025

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Trevor drove 5 hours round trip on a Friday night to deliver the vehicle to us in Austin for us to first test drive and complete the purchase at our kitchen table. Amazing service! Very respectful, know More

by brittwinter19
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Recommend Dealer
Yes
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Mar 04, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience! Trevor's dedication and commitment to delivering top-notch service truly stand out. We’re thrilled to hear that he made the process so convenient and enjoyable for you. We appreciate your support and hope you love your new vehicle! Customer Relations Manager customerservice@purdygroupusa.com

October 18, 2024

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Employee Rating

Trevor was great on evry aspect he made sure that we learn evry detail about our new vehicles .iam very satisfy with my visit More

by housetechnique
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Karli

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Oct 18, 2024

Bryan College Station Toyota responded

We’re absolutely delighted to hear how wonderful Trevor was in making your experience so special! Knowing that he took the time to walk you through every detail of your new vehicle truly warms our hearts. Enjoy every drive in your new car, and we can’t wait to welcome you back again!

October 13, 2024

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Everything was fine except the amount of time it took to finalize the deal. We spent over four hours mostly waiting on people to get things done. Unacceptable in my most humble opinion. More

by Cbfarmer2636
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryce Hartis , Cheyenne Black

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Oct 14, 2024

Bryan College Station Toyota responded

We sincerely apologize for the long wait time you experienced during your visit. We understand that spending over four hours finalizing a deal is frustrating, and we should have been more efficient. Your feedback is valuable, and we will use it to improve our processes and better serve our customers in the future. Thank you for bringing this to our attention!

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