Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
287 Reviews
4.7

287 Reviews

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287 Reviews of Tristian Rivas

February 23, 2026

Dealership Rating
Employee Rating

Great customer service Quality of work is the best, technician communication is excellent Keep up the great work More

by Devoger
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Feb 24, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Precision work, constant communication, and peak efficiency make our team your go-to for auto service! Thanks for the perfect rating.

February 19, 2026

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Employee Rating

Great staff. It didn't take long to have my car ready. Tristan is always professional and friendly. More

by stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Norm Reeves Honda Superstore North Richland Hills responded

When the team is welcoming and the timing works out just right, it makes for a day that feels a little lighter. Tristian will be glad to hear he made an impression. We’ll be here whenever you’re ready for another smooth visit. Thanks, Stewart!

February 06, 2026

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Employee Rating

Everyone at the dealership is friendly and helpful. If you need assistance they attempt to provide sound input and information. This is the best dealership I have worked with in my life and that is wha More

by Ron.W.Sullivan
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Feb 09, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Hey Ron, we imagine a trophy shelf with your review shining at the top! Knowing that distance isn’t a barrier to excellent service is a reward in itself. Thank you for keeping us in your winning team.

January 29, 2026

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Employee Rating

I had a head light burn out at about 9:00 am on my way home from dropping off a friend at her hair dresser. Not wanting to receive a warning from police about driving with a burned out headlight, I called More

by fhelm
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jan 29, 2026

Norm Reeves Honda Superstore North Richland Hills responded

A burned-out headlight before noon and back on the road by early afternoon? That’s a solid same-day save. We’re pleased Tristian could jump in, keep you updated, and make the whole visit feel easy. Thanks for trusting us with your Pilot.

January 19, 2026

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Employee Rating

Issue with Apple Car Play not recognizing my iPhone. Apparently it's a known issue now. Just a temporary fix. More

by sandi4
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jan 20, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Sandi, we appreciate your choosing us for your service. If you have additional questions, we're here to help.

January 18, 2026

Dealership Rating
Employee Rating

All my previous experiences have been excellent, Including this one. Tristan has always helped me with all my auto services. Tristan has always made sure everything is great before I leave your deal More

by Moisesrlopez67
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jan 20, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Moises, it’s great to hear every visit has landed well for you. Tristian always makes sure everything is cleared for takeoff before sending you back on the road. We appreciate you continuing to trust us with your service visits.

January 17, 2026

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Employee Rating

no no thank you goodbye goodbye bye bye bye bye bye bye bye bye bye bye More

by christopherdavis1006
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jan 20, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Hi Christopher, thanks for the five stars. We appreciate them.

January 17, 2026

Dealership Rating
Employee Rating

no no thank you goodbye goodbye bye bye bye bye bye bye bye bye bye bye More

by christopherdavis1006
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jan 20, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Hi Christopher, thanks for the five stars. We appreciate them.

January 16, 2026

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Employee Rating

Great customer service. Tristan always keeps me informed. Enjoy working with Tristan Rivas every time. More

by MelanieWatkins
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jan 16, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Tristian clearly earned his title as your go-to guy. Keeping you informed and making every visit smooth is exactly how a trusted point person should operate. We’re glad he makes every experience a great one. Until next time, Melanie!

January 16, 2026

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Employee Rating

Courteous and professional Superior customer service coupled with outstanding job knowledge. Overall highly pleasurable experience. More

by combat2004
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Jan 16, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Courteous, professional, and knowledgeable, each layer of service was stacked just right, like a snowman in a winter wonderland. We’re thrilled you left happy!

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