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Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
267 Reviews
4.7

267 Reviews

Write a Review

267 Reviews of Tristian Rivas

December 04, 2025

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Employee Rating

Professional, good at communicating, good a follow up On top of the situation and kept me informed throughout the process More

by pkwitt2
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Dec 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your review feels like a little badge of honor for our team! Keeping you informed every step of the way is exactly how we like it. Thank you so much, and if you need anything else, give us a shout.

December 02, 2025

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excelente equipo de trabajo en todos los departamentos sin preferencia todos te atienden por igual More

by llorentealejandro332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Dec 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

¡Nos alegra escuchar tus amables palabras! Para nosotros es importante que todos los visitantes se sientan bienvenidos, así que nos alegra que hayas sentido ese cariño. ¡Vuelve a visitarnos cuando quieras!

November 23, 2025

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Great staff, always clean and love the cafe. They get my car right every time More

by Ivan_Villanueva
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Workmanship
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Recommend Dealer
Yes
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Nov 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Ivan, it sounds like you’ve found the perfect blend of car care and café comfort! Your car walks out refreshed and you get a little pick-me-up along the way. We’re thrilled to keep serving you with great staff and spotless service!

November 22, 2025

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Very good, but I wish they had adjusted my seat to its original position. Otherwise excellent More

by prrpowers
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Nov 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re glad everything was excellent and appreciate your feedback about the seat adjustment! Think of us as craftsmen: we’ll make sure every detail is perfectly aligned next time. Thanks for trusting us with your vehicle care!

November 20, 2025

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Amazing The dealership experience was great Kevin Ortega needs to stay there or get promoted More

by Tristianrivas11
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Nov 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Kevin swooped in and saved the day, making your experience feel like a true superhero story. It’s great to know his powers of service left a lasting impression. Your review is definitely a page we’ll be proud to frame!

November 18, 2025

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Anthony, our service advisor, consistently assists us in addressing our questions and ensuring that our Honda family vehicles are well-maintained. My family and I are satisfied customers of Norm Reeves Hond More

by Javier.aguilar
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright , Anthony Garcia

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Nov 18, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Javier, we’re grateful you trust Anthony to watch over your family fleet. He’s all about that ‘treat every car like it’s from your own driveway’ mindset. Keeping your family’s vehicles running strong is the kind of tradition we’re proud to be a part of. We’re glad you feel at home with us.

November 18, 2025

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Tristan is always great at his job! The dealership is always clean and everyone is super friendly. I will always schedule my car appointment with Tristan for as long as he works there More

by Sandrasandy
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Nov 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Tristan tends to every car appointment like a gardener nurturing a prized plant, and we always aim to offer a clean, friendly environment that's the perfect soil for top-notch service. We’re thrilled you keep coming back and hope to keep caring for your car for a long time. Thanks!

November 14, 2025

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Employee Rating

It was very good service and helpful . They were helping and fast service.I recommend people go over there and take service More

by Tejkhatiwada1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Nate Franklin, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski

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Nov 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad to hear you had a quick, helpful experience! Our team works hard to make service fast and easy, and we’re thrilled you’d recommend us. Next time, you can even take advantage of our Express Service to get in and out even faster!

November 11, 2025

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Employee Rating

Based on intake we decided to go somewhere else. Supervisor Tony was nice and non argumentative. More

by bflorllamas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Nov 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to leave a review. We’re pleased to know Tony treated you respectfully, but we’d like to learn more about what influenced your decision to go elsewhere. When you have a moment, please contact Richard Meneely directly at richard.meneely@normreeves.com, so we can better understand what happened. Thank you!

November 04, 2025

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Employee Rating

Friendly and got the job done. They checked my tires for any nails and determined the low air pressure was due to a drop in the outdoor temperature. More

by Paulette55
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

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Nov 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Paulette, it looks like our team predicted the perfect maintenance forecast! From checking your tires to spotting the chilly air drop, everything was handled with precision. We’re glad your car left in tip-top shape, rain or shine!

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