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Troy Carter

Overview Reviews (114) Inventory (84)

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Troy Carter

Acura Specialist

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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5.0

114 Reviews

Overview Reviews (114) Inventory (84)

Dealership Experience

19 yrs, 7 mos

Industry Experience

19 yrs, 7 mos

5.0

114 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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114 Reviews of Troy Carter

October 31, 2025

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Employee Rating

Troy was so great to work with. He took the time to find us the car we wanted, and spent the time to go through all the technology. Everyone at Regal was professional, responsive He took the time to find us the car we wanted, and spent the time to go through all the technology. Everyone at Regal was professional, responsive and made purchasing a new car a wonderful experience. Thank you, Troy, Robert and Austin. More

by Bkimmins

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 31, 2025 -

Regal Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sean Bryant - General Sales Manager - 863-333-0536

September 27, 2025

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Employee Rating

My nana bought a 2010 Acura TL from this exact dealership and specifically from Troy 15 years ago that I fell in love with. Now, today, I was able to buy my own 2025 Acura TLX and follow in my nana’s footste and specifically from Troy 15 years ago that I fell in love with. Now, today, I was able to buy my own 2025 Acura TLX and follow in my nana’s footsteps. Troy made this process very easy, honest, and straightforward. I couldn’t have asked for a better experience in buying my first vehicle. Grateful for Regal Lakeland and Troy C.! More

by kediejahs

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Sep 28, 2025 -

Regal Acura responded

Thank you so much for choosing Regal Acura! Please let us know if we can be of any more assistance. Sean Bryant - General Sales Manager - 863-333-0536

July 23, 2025

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Employee Rating

Been working with Troy for several years trying to purchase something that fit. Thankful for his patience with my indecision. Purchased a CR V in 2019 and now an Acura in 2025. Could not be more pleas purchase something that fit. Thankful for his patience with my indecision. Purchased a CR V in 2019 and now an Acura in 2025. Could not be more pleased with this dealership. More

by Tburdeshaw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chrissy Hartman, Brandon Exum, Emily Dean , Shawn Miller - 5 Stars

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Jul 24, 2025 -

Regal Acura responded

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

April 17, 2025

Dealership Rating

Employee Rating

Very customer oriented and helpful. Troy took time to explain the features of the new vehicle answering any questions we had.Would definitely recommend to others. Troy took time to explain the features of the new vehicle answering any questions we had.Would definitely recommend to others. More

by None

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Emily Dean , Aime 5

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Apr 18, 2025 -

Regal Acura responded

We're delighted to hear that Troy provided such a helpful experience at Regal Acura! Thank you for recommending us, and we hope you're enjoying all the features of your new vehicle.

April 04, 2025

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Employee Rating

Professional and courteous service. Would not have bought the vehicle if not for Troy and your finance personnel. Would not have bought the vehicle if not for Troy and your finance personnel. More

by harleys22003

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Troy Carter

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Apr 07, 2025 -

Regal Acura responded

We're delighted to hear that Troy and our finance team at Regal Acura made your vehicle purchase a positive experience. Thank you for choosing us, and we hope you're enjoying your new ride!

January 10, 2025

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Employee Rating

Jared was very helpful and was able to beat another price from another dealership. Very easy to work with. from another dealership. Very easy to work with. More

by runortri

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared Plummer

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Jan 10, 2025 -

Regal Acura responded

We're so glad Jared had the opportunity to assist you here at Regal Acura. Thanks for sharing your experience!

December 19, 2024

Dealership Rating

Employee Rating

Both Troy and finance manager would both great and patient with me and the purchase the day I picked the car up with was the greatest car deal I’ve ever experienced. patient with me and the purchase the day I picked the car up with was the greatest car deal I’ve ever experienced. More

by amandasurat

Verified Customer

Recommend Dealer

Yes

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Dec 19, 2024 -

Regal Acura responded

We're delighted to hear that Troy and our finance manager made your car purchase experience at Regal Acura the best one yet! Thank you for choosing us, and enjoy your new ride!

November 20, 2024

Dealership Rating

Employee Rating

No pressure and very easy to deal with on every level. Nice people too. Thank you! Nice people too. Thank you! More

by agosto_luckydog_66

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared Plummer

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November 17, 2024

Dealership Rating

Employee Rating

The whole experience was easy and transparent. . this is the second vehicle I have purchased from them. . this is the second vehicle I have purchased from them. More

by mattyo6464

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jared Plummer

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October 26, 2024

Dealership Rating

Employee Rating

Troy was great! This was the second Acura I purchased in less than a year. Troy worked hard to get me a deal I was satisfied with. This was the second Acura I purchased in less than a year. Troy worked hard to get me a deal I was satisfied with. More

by smitty928s4

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Exum , Jared Plummer

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Oct 29, 2024 -

Regal Acura responded

We are so grateful for your loyalty. Thanks for sharing your review with us and the community.

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