Troy Fredrick

Great service, super friendly sales woman (Ty), finance guy was super fast and knowledgeable, overall excellent efficient experience! guy was super fast and knowledgeable, overall excellent efficient experience! More

Report | Print

I bought a certified Volkswagen Atlas for 35,000. It was nothing more than a rubber stamp from Volkswagen. The proof is in the documents that I have that shows they never did service the vehicle when It was nothing more than a rubber stamp from Volkswagen. The proof is in the documents that I have that shows they never did service the vehicle when I took it to my Volkswagen dealership there is over $627 dollars And the brakes were to be replaced as soon as possible. I called back to the dealer. He told me I was lying Pat told me before that I was just lying and none of it’s true. I have the documentation I went to a third repair man for the brakes and they were at 3 mm Not the five that Pat says it left with it was nothing more than lying on top of a lie to take my money I wouldn’t recommend this dealership to anyone. I called headquarters. They called Pat, Pat called me and told me I was just lying as I stated no one should go to this dealer they are getting a rubber stamp from Volkswagen manufacturing when they state that this is a certified preowned. My name is Randy Hanstad and I’ll stand by this because I have documentation. More

by rkhanstad Verified Customer Verified Customer

Report | Print

I had the pleasure of working with Kal on my vehicle purchase, and the entire experience was seamless. I was especially impressed by Kal’s extensive knowledge of the car, particularly since it was a rar purchase, and the entire experience was seamless. I was especially impressed by Kal’s extensive knowledge of the car, particularly since it was a rare model. Even after doing my own research, he knew every detail and more. Beyond his expertise, Kal was professional, courteous, and made the process stress-free. This dealership truly earned my trust with its transparency—no bogus fees, no surprises, just an honest and straightforward transaction. I also worked with Troy and Pat, both of whom were fantastic—friendly, fair, and great to work with. I absolutely love my new car, and they went the extra mile to accommodate even my most particular requests. I wouldn’t hesitate to recommend this dealership to anyone, I’d even feel comfortable sending my grandmother here. If you're looking for a hassle-free car-buying experience, this is the place to go. Highly recommended location. More

Report | Print

Troy was extremely thorough and helpful throughout the process. Everyone at the dealership made this an enjoyable experience! process. Everyone at the dealership made this an enjoyable experience! More

by DOCSNYDER8 Verified Customer Verified Customer

Report | Print

Voucher VW of Franklin was a pleasure to do business with. They were very professional and I felt honest, never trying any manipulative tactics or questionable antics. They were upfront, straight for with. They were very professional and I felt honest, never trying any manipulative tactics or questionable antics. They were upfront, straight forward and genuine as well as easy to do business with. I would definitely purchase from them again. More

by RMBLINDAUER Verified Customer Verified Customer

Report | Print

Troy Frederick (used car manager) was very insincere, untruthful and disrespectful and seemed very biased against our family. Wouldn't feel good about him having any of my personal information. Does Bouc untruthful and disrespectful and seemed very biased against our family. Wouldn't feel good about him having any of my personal information. Does Boucher know how he treats people? He should be out of a job, and was the biggest reason for us not purchasing a car at the facility. More

Report | Print

Came to look at a specific used vehicle. It was more enticing than what I expected and I felt no pressure by the sales manager Nick. It was hassle free & how you would want car buying to be It was more enticing than what I expected and I felt no pressure by the sales manager Nick. It was hassle free & how you would want car buying to be. More

by KAYRHODEE Verified Customer Verified Customer

Report | Print

Everyone is so helpful! Dennis has been so kind and patient with me! I know I made the right decision buying my Atlas! Dennis has been so kind and patient with me! I know I made the right decision buying my Atlas! More

by M5615 Verified Customer Verified Customer

Report | Print

Great place to buy a car, amazing service and super fair trade in value! Fast and easy experience as well! I don't know why anyone would go anywhere else! Troy Fredrick is outstanding and thoughtful and kin trade in value! Fast and easy experience as well! I don't know why anyone would go anywhere else! Troy Fredrick is outstanding and thoughtful and kind and generous in every way. More

Report | Print

If I could give this dealer NO stars, I would. UNETHICAL and LIARS. They treated me poorly from the very first encounter onward, and I tried to deal with them in a professional manner. Instead, Tr UNETHICAL and LIARS. They treated me poorly from the very first encounter onward, and I tried to deal with them in a professional manner. Instead, Troy Fredrick (Boucher's Used Car Manager) insulted me, called me names, and accused me of lying. All the while, Boucher VW and Troy Fredrick were lying to me and others. I have dozens of emails to prove they repeatedly lied, and that I was truthful. DO NOT DO BUSINESS WITH BOUCHER VW OR TROY FREDRICK. More

Report | Print