Tyler Collard

Chasity responded

Replied to Mark Alcorn, Service Director @ Bachman Chevrolet per his request via email and he never responded. It’s been three weeks. What a joke!

Chasity responded

Replied to Mark Alcorn, Service Director @ Bachman Chevrolet per his request via email and he never responded. It’s been three weeks. What a joke

Deiadre831 responded

Good morning Wayne. I was having an issue with my 2020 Chevy Blazer with the "shift to park" issue after it was put into park. We made an appt with the service department to have it looked at how much it would cost to fix. Tyler Collard was supposed to call me. I took it in at 7;30 am and even if the service department was full with other vehicles Tyler could have told me it could be up to so many hours. Then for an issue they have fixed on other vehicles they want to charge $185 for a diagnostic test, that does not roll over into the price of getting it fixed. So early afternoon my husband and I both tried calling Tyler and my husband even text the number Tyler gave us. No answer or return calls. So we had to drive out there at 3:30 to find out the status and they hadn't even looked at it and said there were two cars ahead of us. I think Tyler did in fact get calls because he told my husband he hasn't received any calls or texts but knew what vehicle he was there about when he hadn't even seen him that day. So we took the Blazer and left. Called another shop got in the next day the vehicle was fixed in 1.5 hours and it was less than the diagnostic cost was going to be at your dealership.