Tyler Haas

Great service experience. Mary’s video summary was super helpful, and Tyler made scheduling easy while covering all the details. Mark and Jason in Parts were great at finding Mary’s video summary was super helpful, and Tyler made scheduling easy while covering all the details. Mark and Jason in Parts were great at finding the right battery and making sure everything was in stock. Professional, efficient, and much appreciated! More

by S&S Verified Customer Verified Customer

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Great quality of service, knowledgeable friendly advisor, pleasant waiting room. one two three for five pleasant waiting room. one two three for five More

by dunne.ken Verified Customer Verified Customer

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by cnoyes1020 Verified Customer Verified Customer

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the service was quick and very professional. i also enjoyed the video i received when my car was done. i also enjoyed the video i received when my car was done. More

by NICHOLAS.LOCKIE Verified Customer Verified Customer

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I had several small issues that needed attention. I was told my wait time would be an hour, possibly a little more. It was just about an hour. One suggestion I have would be to make the waiting I was told my wait time would be an hour, possibly a little more. It was just about an hour. One suggestion I have would be to make the waiting area a little warmer; I needed to wrap my coat around my legs to stay warm enough while I waited. Other than that, everything went smoothly. More

by ALEAME Verified Customer Verified Customer

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Great experience- as always. Kept me updated throughout the process of my Audi’s 80,000 mile service & I really appreciate the video showing work being done. Kept me updated throughout the process of my Audi’s 80,000 mile service & I really appreciate the video showing work being done. More

by KELLIEANDNEIL Verified Customer Verified Customer

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I was able to set up the appointment and was able to discuss the problem with Tyler. I was provided with a very nice loner car, and the assumption was it was going to be a long duration repair. I got t discuss the problem with Tyler. I was provided with a very nice loner car, and the assumption was it was going to be a long duration repair. I got the Passat down to Eau Claire on that Tuesday morning and by that afternoon they had it fixed. I had to wait until Friday to pick it up but that was because of a snowstorm and Thanksgiving. Got her back to running great THANKS More

by GARY-HOPE Verified Customer Verified Customer

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Great experience with the purchase of our 2025 Audi Q3. Jackson provided wonderful customer service. Would highly recommend both Jackson and EC Audi/Volkswagon Jackson provided wonderful customer service. Would highly recommend both Jackson and EC Audi/Volkswagon More

by rkhotujec Verified Customer Verified Customer

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Pros- Car was serviced in a timely fashion and cleaned well as part of the service. Communication was outstanding. Tyler was great. Cons- The waiting area was spartan compared to my other prem well as part of the service. Communication was outstanding. Tyler was great. Cons- The waiting area was spartan compared to my other premium brand service experiences (Jaguar, BMW, Mercedes, and even Hyundai). You need a coat hook in the bathroom. I was hoping to talk to a sales rep, but never saw one in the hour plus I was waiting. More

by Bufffans Verified Customer Verified Customer

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I would buy another VW from them because of the excellent service and people staffing the service department service and people staffing the service department More

by DOCSLICK Verified Customer Verified Customer

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