Tyler Jakubisyn
Tyler Jakubisyn at Executive Volkswagen

Tyler Jakubisyn

Service Manager

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

4.9
173 Reviews
4.9

173 Reviews

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173 Reviews of Tyler Jakubisyn

September 01, 2025

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Employee Rating

It took much too long for a standard routine maintenance check in at 90k miles. Communication about drop off and pick up was not very good this time. There was some confusion and waste of time as a result. More

by b.floman
Service Price Transparency
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Recommend Dealer
Yes
Sep 01, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

August 24, 2025

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Courteous, professional. Provides estimation of work to be done. Go updates by text and video summary and description by mechanic. More

by Cathy G
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon, Marlena Anzalone

Aug 24, 2025

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Make the Right Decision, Make the Executive Decision!

August 22, 2025

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Polite, helpful, welcoming staff. Efficient workers, very clean and spacious waiting area. I highly recommend this dealership! More

by MCCORMICKLAURENN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Brouard, Chris Bonilla, Skip Scanlon, Marlena Anzalone , Service desk - all wonderful!

Aug 22, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

August 16, 2025

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Great place , had my service done recently the staff was great everything was done in a timely fashion I like the video they send as they check out my car More

by bozzutol
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2025

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Make the Right Decision, Make the Executive Decision!

August 10, 2025

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The only people I trust with my 12 year old G T I best for service and maintenance More

by TCHACHAKIS1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Aug 10, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

August 09, 2025

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When I walked in door I was greeted and he knew my name. The shuttle service was great both ways. It was extremely timely especially since we didn’t know the exact timing.of the work! More

by jebaker54
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

Aug 09, 2025

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Make the Right Decision, Make the Executive Decision!

August 07, 2025

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I’ve been a customer since 1984! I wouldn’t be coming back if the Vehicles and Service Dept were not reliable! Closing the doors on my Jetta GLI is like closing the hatch on a submar More

by BENHG3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon, Marlena Anzalone

Aug 07, 2025

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Make the Right Decision, Make the Executive Decision!

August 05, 2025

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Very unhappy that my first 12 month free oil change could not be honored at about month 15 even though my mileage was under 10k, but that is corporate and not a dealership issue. The cracked right rear ta More

by DANIELS10
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon, Marlena Anzalone

Aug 05, 2025

Executive Volkswagen responded

Thank you for providing this feedback, Daniel, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 02, 2025

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Have been a customer at Executive for over 20 years! Everyobe has been extremely professional and helpful from Sales, Service including the Finance Department! Can’t envision buying a vehicle from any ot More

by BENHG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

July 30, 2025

Dealership Rating
Employee Rating

Every time I drop my car off to skip I get a call or text confirming that they are working on my car. He is professional and friendly. Always a great experience. More

by UCONN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon, Marlena Anzalone

Jul 30, 2025

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

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