Tysean Yorke

Words cannot even explain the Beautiful person Candice is. From the first time I walked into the dealership to me driving off the lot in my brand new 25 Lexus, she was there every step of the way, even wh is. From the first time I walked into the dealership to me driving off the lot in my brand new 25 Lexus, she was there every step of the way, even when I was getting frustrated and wanted to give up. she told me everything, is going to be okay and not to give up. She is an angel and I appreciate everything that she has done. Candice THANK YOU!!!!!! More

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I’ve been going to Lexus for almost close to 20 years and I’ve always been happy with my experience I’ve always been happy with my experience More

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We had a great experience working with everyone here. Sam was very knowledgeable and easy to work with. We enjoyed our first experience buying a Lexus! Sam was very knowledgeable and easy to work with. We enjoyed our first experience buying a Lexus! More

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Tysean was so very patient, knowledgable, and thorough while explaining my new vehicle and helping me setup on pickup day. He explained everything with such ease and was so personable with all of us… incl while explaining my new vehicle and helping me setup on pickup day. He explained everything with such ease and was so personable with all of us… including my very chatty and very excited kiddo. My whole experience has been beyond fantastic. Thank you for choosing Tysean to send me off with my new Lexus. You guys are lucky to have him. More

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I never knew what I was missing out on until I got a Lexus. Working with Ryan has been the easiest experience I have ever had purchasing a vehicle. Very professional. No pressure, just results. Great Lexus. Working with Ryan has been the easiest experience I have ever had purchasing a vehicle. Very professional. No pressure, just results. Great follow-up. He found exactly what was on our wish list for features, color for interior/exterior, and trim level. It was easy from A-Z. This is a top notch dealership. I’ve told everyone I know what a great experience it was. Thank you! More

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Out of all my car buying experiences, this is the only one that didn’t give me Buyer’s remorse in anyway. Simon was a professional through and through and made the buying experience completely seamless an one that didn’t give me Buyer’s remorse in anyway. Simon was a professional through and through and made the buying experience completely seamless and painless. I highly recommend him and the Lexus team at Cleveland Metro Lexus. More

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I recently purchased a new Lexus. Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the process and was wonderful to work with! It was also a pleasure working with Dave in Finance as well as Tysean, the delivery specialist who walked me through everything I needed to know before taking my first drive! I had a recent visit to the Service Department for a minor wheel scuff (I am very grateful to Dave for highly suggesting the tire/wheel protection!). It has already rescued me and will teach me to stay away from the fast-food drive-thru! (I hit the curb turning the drive-thru corner.) That's where Adam, in service, comes in. Adam was personable, professional and answered all my questions without rushing me. Yes, this is a long review, but I wanted to cover everything! A shout-out also goes to Donna - the receptionist! She answers the telephone in a lovely voice and has a pleasant personality to greet you as you arrive at the dealership. Thank you Lexus of Cleveland! More

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Great experience working with Lexus of Cleveland, our sales associate Dave Kantor, and the rest of the team! sales associate Dave Kantor, and the rest of the team! More

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Candace was great! Great communication and upfront with the good and the not as good. Can’t say bad because there wasn’t anything bad about the experience! Previous Aud Great communication and upfront with the good and the not as good. Can’t say bad because there wasn’t anything bad about the experience! Previous Audi driver and I couldn’t be happier I made the switch! More

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Dave Kantor was great to work with — no pressure, no hard sell, relaxing test drive (3 models). Thank you for a most enjoyable, stress-free experience, culminating in the purchase of my previous single-owner sell, relaxing test drive (3 models). Thank you for a most enjoyable, stress-free experience, culminating in the purchase of my previous single-owner, immaculate condition, certified Lexus NX. Hope I got all that right! Thank you to Cam and TySean who were very patient answering my questions while explaining and setting up the controls on my car. And please convey my thanks to the loan officer/associate who walked me through all the document signing. And last, but not least the “And you get a car!” reception 👏🏽👏🏽 was a nice touch once the signing was done. Class act! ☺️ More

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