Val Neris

Val is the absolute best! She works above and beyond to do whatever she can to make you happy! She also will go out of her way to spend as much time with you as necessary to m She works above and beyond to do whatever she can to make you happy! She also will go out of her way to spend as much time with you as necessary to make sure you can leave with a smile on your face! More

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From the moment I walked into the dealership, there she was—my car-shopping guardian angel! Val instantly made me feel at ease and somehow knew exactly what I needed before I could even explain. Her expert was—my car-shopping guardian angel! Val instantly made me feel at ease and somehow knew exactly what I needed before I could even explain. Her expertise, professionalism, and welcoming personality turned what could have been a stressful process into an enjoyable, seamless experience. Val Neris, you’ve officially earned the title of my go-to for all things car-related. Mercedes-Benz of Grapevine is truly lucky to have you on their team! More

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It was a great experience, we love the way everybody was so attentive and knowledgeable, one of the best experiences. Cannot recommend enough will definitely be returning so attentive and knowledgeable, one of the best experiences. Cannot recommend enough will definitely be returning More

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The dealership radiates excellence. Everyone I encountered, from the moment I stepped in, greeted me with a warm smile. Even those who passed by while I was waiting in the area made sur Everyone I encountered, from the moment I stepped in, greeted me with a warm smile. Even those who passed by while I was waiting in the area made sure to stop and ensure that I was taken care of. Val, in particular, is an exceptional saleswoman. She earns your trust and advocates tirelessly for the best possible deal. Val goes above and beyond to make your purchasing experience truly exceptional. I highly appreciate her transparency, honesty, and the way she conducts business. More

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Visited Mercedes to get my car serviced, my agent was Chad and he was AMAZING. Very professional, charismatic and personable, he makes you feel like you’ve known him forever. He placed me in a 2025 GLC30 Chad and he was AMAZING. Very professional, charismatic and personable, he makes you feel like you’ve known him forever. He placed me in a 2025 GLC300 loaner and I loved it so much that when I returned it, I told Chad I’m going to buy one today. He took me to Val, whom is also WONDERFUL. She is so sweet and caring, she’s like the sister you never had. When I say these two went ABOVE & BEYOND, they did just that! I honestly can’t say enough about these two and their customer service is beyond top tier!! They’re my sister and brother from another mother, lol. Needless to say, after I took home my new car, I brought my 23rd old daughter back to Val to purchase her a new Mercedes as well!!! If you want the best customer service in the service department, go see Chad. If you want the best sales person, go see Val. Luv them both 🔥🥰 More

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I had an outstanding experience at Mercedes-Benz of Grapevine purchasing my GLE 450e. From start to finish, Val made the entire process smooth, transparent, and enjoyable. She was knowledgeable, patien Grapevine purchasing my GLE 450e. From start to finish, Val made the entire process smooth, transparent, and enjoyable. She was knowledgeable, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. The GLE 450e is everything I hoped for, and Val ensured I felt confident and well-informed every step of the way. Highly recommend both the dealership and Val if you’re in the market for a luxury vehicle. More

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Val was very attentive from start to finish. She initially called me to give me an evaluation of my vehicle and suggested the interest of trading it in. While I struggled with much understanding She initially called me to give me an evaluation of my vehicle and suggested the interest of trading it in. While I struggled with much understanding of how certain things work with trading in my car she took her time to explain in terms that I could understand. I highly recommend if you go in to purchase a vehicle Val is the person to go to. More

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Val has been extremely helpful, timely and personable in our first experience here at Mercedes Grapevine. I could not have asked for a better experience!! our first experience here at Mercedes Grapevine. I could not have asked for a better experience!! More

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Val is awesome! I have not purchased a vehicle in 8 years, so I was very apprehensive to say the least. She was patient and kind as I navigated the process. I felt l I have not purchased a vehicle in 8 years, so I was very apprehensive to say the least. She was patient and kind as I navigated the process. I felt like she was giving me good investment advice...not just selling me a car. She also gave great advice about purchasing my next vehicle. More

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Val was amazing! I would recommend her to anyone looking to purchase a car! She was so personable and took care of us from start to finish. She took extra time to hel I would recommend her to anyone looking to purchase a car! She was so personable and took care of us from start to finish. She took extra time to help our daughter get familiarized with all the ins and outs of her new car. She was definitely the reason we bought this car over another one at another dealership. Everyone was great to work with. Thanks Val! More

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