Vicki Mattioli

I’m not sure who sold me the vehicle if it was the salesman or his manager. Salesman gave me a good price and then the manager changed it. Refused to tell me what the new price was when I asked 3 diff salesman or his manager. Salesman gave me a good price and then the manager changed it. Refused to tell me what the new price was when I asked 3 different times. All he gave me was what my monthly payment would be. I love the vehicle and it runs great but after doing some blue book research on my vehicle. The Estimated cost for that year,model,make and mileage was approximately $28k-$30k.the dealership or (manager) sold me the vehicle for $38k I’m feeling ripped off but it was 100% my fault. I should’ve did my research beforehand More

by humfincle Verified Customer Verified Customer

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Al Garcia was amazing! I will definitely be sending my friends and family to him to purchase. I went in, Told them what I wanted and walked out 4 hours later with a new ve I will definitely be sending my friends and family to him to purchase. I went in, Told them what I wanted and walked out 4 hours later with a new vehicle. They treated me kindly which was the polar opposite of the dealership I was at the day before. Thank you Al and team! More

by victoriarlogan Verified Customer Verified Customer

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The service was great to sales reps are very courteous miss Melissa takes great care of you and treat you with royalty miss Melissa takes great care of you and treat you with royalty More

by emsinvestments101 Verified Customer Verified Customer

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Excellent customer service from leasing a car to getting an oil change.The people are nice and deliver beyond my expectations.Mr. Mike Bazzi made the lease of my vehicle something i never experienced at ano an oil change.The people are nice and deliver beyond my expectations.Mr. Mike Bazzi made the lease of my vehicle something i never experienced at another dealer. More

by sadaba3 Verified Customer Verified Customer

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They were nice and respectful, they were understanding and helped us with what we needed help with. and helped us with what we needed help with. More

by PATIYANGEL14 Verified Customer Verified Customer

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Dealership is fantastic! Dante is one of the best sales people I have dealt with! Will return and stay loyal!! Dante is one of the best sales people I have dealt with! Will return and stay loyal!! More

by billprevo66 Verified Customer Verified Customer

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Great service. Alec was very helpful and friendly. He answered all our questions. Wayne, the driver was great with advice too Alec was very helpful and friendly. He answered all our questions. Wayne, the driver was great with advice too More

by frannybishop Verified Customer Verified Customer

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Service was excellent, really appreciated. All of the staff did to make this transaction smooth. All of the staff did to make this transaction smooth. More

by JSAFFIEDINE Verified Customer Verified Customer

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Just received my 2nd vehicle from LaFontaine Dearborn. Had a flawless purchasing experience both times with Melissa Bauer! Had a flawless purchasing experience both times with Melissa Bauer! More

by Adam Bauer Verified Customer Verified Customer

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Everyone was friendly and helpful with my purchase. . Initially a group of staff asked me to bake them treats. I found this tacky and rude. But every thing else was wonderful with the purchase of my En . Initially a group of staff asked me to bake them treats. I found this tacky and rude. But every thing else was wonderful with the purchase of my Envision. More

by patboyle50 Verified Customer Verified Customer

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