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Victor Lacuata
Victor Lacuata at Lexus Monterey Peninsula

Victor Lacuata

Service Manager

Lexus Monterey Peninsula

1721 Del Monte Boulevard
Seaside, CA 93955

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4.7
60 Reviews
4.7

60 Reviews

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60 Reviews of Victor Lacuata

June 08, 2026

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Employee Rating

EFFICIENT AND PROFESSIONAL--WILL USE AGAIN AND AGAIN AND AGAIN AGAIN AGAIN AGAIN DR J More

by ramonbonesjimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2026

Lexus Monterey Peninsula responded

Hearing that you’d choose us repeatedly is fantastic. Victor and our team appreciate you bringing your Lexus GS 450h in for service time after time. We look forward to assisting you on your next visit. Jason Seiber General Manager jason.seiber@victorytoyota.com

June 01, 2026

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Employee Rating

Hello, I would like to express my sincere gratitude for the exceptional experience I had. Everyone was incredibly polite, helpful, and accommodating. The business was clean, enjoyable, and well-organiz More

by Christina.ayala86@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAS Admin, Jason Seiber, Ken Jones, John O'Neal, Skye Keller, Isaiah Tatum, Linda Santiago

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Jun 01, 2026

Lexus Monterey Peninsula responded

It’s wonderful to hear you had an exceptional visit when picking up your used Lexus ES 350. We’re glad our team provided polite, helpful, and accommodating service in a clean, well-organized environment. Thank you for sharing your experience and we look forward to seeing you again. Jason Seiber General Manager jason.seiber@victorytoyota.com

May 26, 2026

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Employee Rating

The staff in the service department is always professional and helpful. I appreciated the information provided regarding repairs, etc. More

by Tericeclark1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2026

Lexus Monterey Peninsula responded

It’s wonderful to hear our service department provided professional support and clear explanations during your RX 350h maintenance. Victor will be glad to know you found the repair information helpful. Thank you for choosing us for your Lexus service. Jason Seiber General Manager jason.seiber@victorytoyota.com

May 24, 2026

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Employee Rating

Bret and his staff gave me a great service! They are all very friendly when I’m in for my services. More

by terry82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett is great!

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May 24, 2026

Lexus Monterey Peninsula responded

Greetings, it’s wonderful our team provided friendly and efficient service for your Lexus. We’ll pass along your kind words to everyone, including Victor. We hope to see you again soon. Jason Seiber General Manager jason.seiber@victorytoyota.com

May 23, 2026

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Employee Rating

My reappointment went smoothly. I always wait for the service. Service staff was great very professional and met my expectations. The temporary location has room for improvement, bu More

by wjross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Jones

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May 23, 2026

Lexus Monterey Peninsula responded

We appreciate you sharing that your recent Lexus appointment went smoothly. Our service team is glad to have provided a professional experience and we’ll pass along your feedback about the temporary location. Thank you for trusting us with your vehicle. Jason Seiber General Manager jason.seiber@victorytoyota.com

May 20, 2026

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Employee Rating

They did my 5000 mile service and a recall. They gave me a loaner car which was a big help! More

by smschirm
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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May 20, 2026

Lexus Monterey Peninsula responded

Thank you for trusting us with your Lexus NX 350h’s 5,000-mile service and recall. We’re glad the loaner car helped keep you on the move. Please let us know if there’s anything else we can do. Jason Seiber General Manager jason.seiber@victorytoyota.com

May 19, 2026

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Employee Rating

People in the office were nice and pleasant and also patient.. very conscientious about their job and to the client that they’re dealing with. More

by ectopy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Jones

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May 19, 2026

Lexus Monterey Peninsula responded

It’s wonderful to hear that our office team provided patient and conscientious service during your recent Lexus service visit. Thank you for trusting us with your vehicle and sharing your positive feedback. Jason Seiber General Manager jason.seiber@victorytoyota.com

May 09, 2026

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Employee Rating

The Customer Service was excellent and car was delivered in time expected. Very nice experience More

by Jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2026

Lexus Monterey Peninsula responded

Thank you for your feedback. Victor and the team are glad the service on your Lexus UX 250h was excellent and delivered on schedule. We hope to see you again. Jason Seiber General Manager jason.seiber@victorytoyota.com

May 08, 2026

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Employee Rating

All was great! The people I came in contact with from making the appointment to bringing the car in for the service with Bret and his going over the needs of the c More

by ingrid.d.powell
Workmanship
Service Time
Recommend Dealer
Yes
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May 08, 2026

Lexus Monterey Peninsula responded

Thank you for sharing your experience. Victor and our service team are glad the scheduling and inspection of your Lexus ES 300h were seamless. We’re here whenever your vehicle needs attention. Jason Seiber General Manager jason.seiber@victorytoyota.com

May 06, 2026

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Employee Rating

This dealer has poor customer service, my car was not safe after service . I took it for simple change oil and they told me I need new front brakes . They told me service was done and car is ready. The n More

by rtmheenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ken Jones

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May 10, 2026

Lexus Monterey Peninsula responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Seiber General Manager jason.seiber@victorytoyota.com

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