Victor Rivera
Victor Rivera at Mercedes-Benz of Princeton
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Victor Rivera

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
277 Reviews
4.9

277 Reviews

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277 Reviews of Victor Rivera

April 14, 2024

Dealership Rating
Employee Rating

excellent service open communication amazing attentiveness when time for pick up as well the assoc communicated clearly what needed to be done w my car. More

by buffyinnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellyn Levinson

Apr 16, 2024

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 06, 2024

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Good experience at this dealer. The staff there are friendly, and the location is Convenient. More

by Jane
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ellyn Levinson

Apr 09, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 03, 2024

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Victor very professional and considerate. When I made an appointment for service I requested a loaner car. The day of my appointment Victor saw that they had issued me a SUV and knew I prefer More

by maluberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Mercedes-Benz of Princeton responded

Thank you for sharing your service experience with us! We're happy to hear it went well and truly appreciate your feedback! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 26, 2024

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Victor is an excellent service representative. He keeps me informed on the status of my vehicle. More

by Clriley17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler

Mar 27, 2024

Mercedes-Benz of Princeton responded

Thank you for the great review! We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 22, 2024

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Very satisfied with dealership and service. Tom Knobloch Jr. is the best… always finds a vehicle that works for me. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 23, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing weekend!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 12, 2024

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Victor was a great help in getting my outside warrant paid to cover some of the cost of the service that I had done. I truly appreciate his effort. More

by berniewood50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

Dealership Rating
Employee Rating

Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these indi More

by larry.frascella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Agabiti, Rachel Hoehman

Mar 11, 2024

larry.frascella responded

Tremendous customer service is being executed at Mercedes Benz of Princeton. From the front desk representatives (like Rachel Hoehman) to my service advisor, Victor Rivera; the service provided by these individuals could easily be a template- for how service should be done~ worldwide! Top-notch staff! Victor's professionalism has been the determining factor in my family leasing all of our future vehicles from Princeton Mercedes!

March 11, 2024

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This is an excellent dealership. I would highly recommend for both sales and service. The employees were knowledgeable, competent and courteous. More

by Ivan_b_bop
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Syris Austin, Rachel Hoehman

Mar 12, 2024

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 01, 2024

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Employee Rating

Satisfied with service and staff so polite and explained well about the service. I recommend princeton mercedes service center. More

by Srini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2024

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 28, 2024

Dealership Rating
Employee Rating

I am a former MB car owner and because of the quality and features of the car I decided to buy another MB. Since I got my first car from MB Princeton, I decided to go back to them since they have excellent More

by Yoland
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi , Ian Fyffe

Mar 02, 2024

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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