Victor Rivera

I was pleased with the service but extremely disappointed that a loaner was not available. I previously owned Lexuses that I purchased from Haldeman Lexus and never had a problem in getting a loaner car. that a loaner was not available. I previously owned Lexuses that I purchased from Haldeman Lexus and never had a problem in getting a loaner car. More

Print

I truly appreciate the excellent service and the personal attention Victor always provide. It makes the entire experience easy and pleasant, and I’m very grateful to have someone like you looking after my ve attention Victor always provide. It makes the entire experience easy and pleasant, and I’m very grateful to have someone like you looking after my vehicle. Everything was handled very well during my recent visit, and I truly appreciate all your help and support. Thanks again, Victor. Always a pleasure working with you. More

Print

Just routine maintenance! Victor had the vehicle done faster than expected. He is always attentive to any concerns or questions we have!! Thx Victor had the vehicle done faster than expected. He is always attentive to any concerns or questions we have!! Thx More

Print

I always have a very good experience with Mercedes Benz of Princeton, courteous friendly and helpful. They always provide good service for my car. of Princeton, courteous friendly and helpful. They always provide good service for my car. More

Print

Victor is the best! He is professional, considerate and mindful of your time. When your dealership decides to hand out awards I hope he gets one! Anytime I have need He is professional, considerate and mindful of your time. When your dealership decides to hand out awards I hope he gets one! Anytime I have needed air in my tires the service person is always courteous and helpful and the front desk staff are on top of things, quick and courteous too! Have a great day. More

Print

I like the fact that MB video their diagnosis & explain their what they see at that time. The Customer Service staff & the area, Victor, we're all very attentive & professional. their what they see at that time. The Customer Service staff & the area, Victor, we're all very attentive & professional. More

Print

Our GLE had a problem with the engine. Princeton MB fixed it under extended warranty for free. They were very good about it Princeton MB fixed it under extended warranty for free. They were very good about it More

Print

I highly recommend this dealership for maintenance and repairs. Victor Rivera is my go to service manager, he is very friendly and professional. I appreciated how thoroughly he explained the repair costs repairs. Victor Rivera is my go to service manager, he is very friendly and professional. I appreciated how thoroughly he explained the repair costs and broke down the upfront estimate before doing any work. He also proactively checked my warranty benefits for replacement parts and explained promotional benefits. Excellent communication and top-tier service! More

Print

I always have an excellent experience working with Victor Riviera. He is friendly, professional and kept me informed throughout the entire service process. Also, excellent customer service from the the st Riviera. He is friendly, professional and kept me informed throughout the entire service process. Also, excellent customer service from the the staff at the front desk. More

Print

Princeton always gives us a heads up when upcoming maintenance is required. Easy scheduling and wonderful staff maintenance is required. Easy scheduling and wonderful staff More

Print