Vivian Montes
Service Advisor
Ken Garff Mercedes-Benz of Salt Lake City
575 South State Street
Salt Lake City, UT 84111
167 Reviews
Write a Review167 Reviews of Vivian Montes
February 28, 2026
This service was for a recall, call a brake rotor, sensing tool. Service department could have just given me this tool and let me go home instead they made me leave the car and spend half a day of my sensing tool. Service department could have just given me this tool and let me go home instead they made me leave the car and spend half a day of my time going back-and-forth. This was ridiculous. More
Other Employees Tagged: Jared Benjamin, Justin Franchow
February 12, 2026
Couldn’t be happier with the Service quality , customer service , pricing , timeline , overal experience , they are very professional and knowledgeable service , pricing , timeline , overal experience , they are very professional and knowledgeable More
Other Employees Tagged: Mickey Dailey
February 08, 2026
The folks at Ken Garf are always attentive, detailed and respectful. There’s a reason I’ve bought and serviced 2 Mercedes vehicles with them! respectful. There’s a reason I’ve bought and serviced 2 Mercedes vehicles with them! More
Other Employees Tagged: Angela Heaps
February 03, 2026
It is always a pleasure to work with Vivian. One of the things I appreciate most as a customer is the communication that Vivian provides about my car. One of the things I appreciate most as a customer is the communication that Vivian provides about my car. More
Other Employees Tagged: Vivian Montes

